Claudia Navarro Castro
11855 SW 152 Place Miami,FL
Summary
Dynamic and adaptable professional with a proven track record in the hospitality industry, notably at La Hacienda Night Club. Excelled in mixology and customer service, enhancing guest experiences and streamlining operations. Skilled in Microsoft Office and team collaboration, I consistently delivered exceptional service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Bartender/Server
La Hacienda Night Club
Las Vegas, NV
02.2024 - 11.2024
- As a bartender and waitress, I served customers, prepared drinks.
- Handled payments in a dynamic environment.
- I developed skills in teamwork, communication, and managing high-pressure situations.
- Greeted guests with friendliness and professionalism.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
Cashier
Breadmaker Leones Center
Ciudad De Mexico, Mexico
10.2023 - 01.2024
- Helped with purchases and signed customers up for rewards program.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
Restaurant Server
Copacabana
Camaguey, Cuba
01.2023 - 10.2023
- As a waitress I provided excellent customer service, handle orders and payments.
- I Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- I Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Education
Associate of Science - Dentistry
Universidad De Ciencias Medicas Carlos J Finlay
Camaguey-CubaSkills
- Customer service
- Adaptability and resilience
- Shipping & Receiving
- Hospitality and restaurant industry skills
- Microsoft Office package
- Clerical Duty
- Able to work in a team
- Detail oriented
- Mixology
- Basic accounting
- Memory retention
- Complex Problem-solving
- Patience and tolerance
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Bartender/Server
La Hacienda Night Club
02.2024 - 11.2024
Cashier
Breadmaker Leones Center
10.2023 - 01.2024
Restaurant Server
Copacabana
01.2023 - 10.2023
Associate of Science - Dentistry
Universidad De Ciencias Medicas Carlos J Finlay
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