Claudia Osborn
Davenport,FL
Summary
Dedicated and accountable Resident Assistant with expertise in promoting self-sufficiency. A compassionate caregiver, prioritizing individual needs and comforts. Cultivates a safe and nurturing environment, fostering meaningful relationships with residents and their families.
Overview
14
14
years of professional experience
Work History
Cake Decorator
Baskin-Robbins
07.2024 - Current
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Precisely arranged display cases throughout workday to highlight finished products.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Sales Associate
Torrid
11.2023 - 07.2024
- Provide an amazing shopping experience that will encourage positive customer connections and loyalty
- Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales
- Ability to work a flexible schedule inclusive of holidays, nights, and weekends
- Cover the sales floor and help ensure all visual standards are met
- Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
Pet Care Assistant/ Kennel Technician
Banfield Pet Hospital
08.2020 - 10.2020
- Clean and maintain kennels, do facility laundry, and clean animal holding areas to control the spread of disease
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters and general kennel areas
- Do facility laundry, dishes, and clean organize and maintain entire facility
- Do facility laundry, clean and organize Clean and disinfect surgical equipment
- Do facility laundry and clean, organize and disinfect animal quarters
- Assist with lifting, holding, or restraining pets for veterinarian and vet techs
- Walk dogs on leash to yard and clean up after them
- Assist with assessing samples through the lab
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Camp Counselor/ Kennel Technician
Blubonnet Bunk'n Biscuit
10.2019 - 03.2020
- Oversee the behavior of dogs in group play, ensuring safe and positive interactions. Address any aggressive or overly energetic behaviors.
- Facilitate structured play sessions, introducing toys, activities, and games that encourage exercise and mental stimulation for the dogs.
- Maintain a clean, secure environment by conducting regular safety checks of play areas, equipment, and fencing. Quickly respond to potential hazards or accidents.
- Feed dogs according to provided schedules and dietary needs, monitor hydration, and provide any medications as directed by dog owners or management.
- Observe dogs for signs of illness, injury, or stress. Report any health or behavioral concerns to management or the appropriate personnel.
- Clean and Sanitize Areas: Regularly clean play areas, kennels, and other facilities to maintain hygiene and reduce the risk of illness. Properly dispose of waste and sanitize surfaces.
- Communicate with dog owners about their pets' activities, behavior, and any concerns that arise. Offer feedback on how dogs are adjusting to the environment.
- Help reinforce basic commands (sit, stay, come) and proper behavior as needed during group play sessions.
- Maintain accurate records of each dog's behavior, feeding, exercise, and any incidents that occur during the day.
- Work closely with other staff to ensure smooth daily operations, effective dog care, and adherence to safety protocols.
Pizza GES & Entertainment
Santikos
05.2019 - 10.2019
- Greet and serve guests in a professional and friendly manner
- Handle food with good personal hygiene procedures
- Accurately, honestly and efficiently receive cash payment and return change to guests during cash transactions
- Quickly process credit card transactions and return card to guests
- Always ask guests for loyalty membership prior to processing transaction and give guests receipt upon transaction completion
- Stock, check and restock all condiment and concession stations
- Quickly clean and restock work environment.
Cake Decorator
2Tarts Bakery
08.2018 - 11.2018
- Fill, crumb coat, and base ice cakes
- Decorate case cakes
- Decorate cupcakes
- Clean Bakery everyday to ensure sanitary serving conditions
- Decorate special order cakes to customers' specifications
- Standing, kneeling, bending for long periods of time
- Lift up to 50 pounds Complete all assignments in a timely manner
- Training in new techniques including texture, rosettes, and ombre and color blocking.
Team Member
Honeybaked Ham Co and Cafe
06.2018 - 08.2018
- Provide Customer service
- Prepare and Glaze hams and turkeys
- Prepare and serve food
- Clean restaurant in accordance with food safety guidelines
- Receive orders and keep cold food at proper temperature
- Lift up to 50 pounds.
Cake Decorator
Baskin-Robbins
01.2018 - 06.2018
- Respond to customers' need and questions
- Fill cake case in timely manner
- Clean Bakery everyday to ensure sanitary serving conditions
- Decorate Cakes to customers' specifications
- Standing, kneeling, bending for long periods of time
- Lift up to 50 pounds.
Cake Decorator
Sam's Club
07.2017 - 12.2017
- Respond to customers' need and questions
- Fill cake case in timely manner
- Clean Bakery everyday to ensure sanitary serving conditions
- Decorate Cakes to customers' specifications
- Standing, kneeling, bending for long periods of time
- Lift up to 50 pounds.
Bakery Associate & Cashier
Walmart
09.2015 - 07.2017
- Tend to customers', and suggest products to suit their needs
- Inspect product before placing on shelf
- Clean Bakery everyday to ensure sanitary serving conditions
- Multi-Tasking
- Standing, kneeling, bending for long periods of time
- Lift up to 50 pounds.
EMT-Basic
Amb-Trans Ambulance
06.2015 - 09.2015
- Trained in all BLS simple and multi-systems trauma such as: Controlling hemorrhage
- Treating shock
- Immobilization of painful, swollen, or deformed extremities, neck, or spine
- Bandaging wounds
- Administer Cardiopulmonary Resuscitation, including use of an Automated External Defibrillator
- Open and maintain airway
- Ventilate patient
- Administer Oxygen, oral glucose, and activated charcoal
- Transport patients in a kind, professional, efficient manner
- Assist patients with prescribed medications
- Take self-precautions such as Body-Substance Isolation, and Scene Safety
- Trained to assemble and use vent.
EMT-Basic
Metro Ambulance
12.2014 - 05.2015
- Trained in all BLS simple and multi-systems trauma such as: Controlling hemorrhage
- Treating shock
- Immobilization of painful, swollen, or deformed extremities, neck, or spine
- Bandaging wounds
- Administer Cardiopulmonary Resuscitation, including use of an Automated External Defibrillator
- Open and maintain airway
- Ventilate patient
- Administer Oxygen, oral glucose, and activated charcoal
- Transport patients in a kind, professional, efficient manner
- Assist patients with prescribed medications
- Take self-precautions such as Body-Substance Isolation, and Scene Safety.
Lifeguard
YMCA of Greater San Antonio-New Braunfels
02.2012 - 08.2014
- Kept watch over guests in and around pool area
- Maintained a safe environment by practicing preventative measures
- Ensured all rules and regulations are followed by members
- Performed audits and attended all in-services to keep lifesaving skills up to date
- Take care of facility by regularly cleaning and checking chemicals.
Beauty Advisor
Walgreens
10.2014 - 12.2014
- Knowledge of beauty industry
- Strong customer service skills
- Work with POS systems
- Handle transactions professionally and efficiently.
Carhop
Sonic Drive-In
12.2011 - 02.2012
- Have excellent communication and customer service skills
- Brought orders out to cars in an efficient and professional manner
- Kept facility clean.
Lifeguard
Schlitterbahn Waterparks
03.2011 - 08.2011
- Kept watch over members in the facility
- Kept park clean
- Performed audits and attended all in-services to keep my lifesaving skills up to date
- Ensured all rules and regulations were followed by all park guests
- Maintained a safe environment by practicing preventative measures.
Education
High School Diploma -
Byron P. Steele II High School
Associate of Arts - Animation
Full Sail University
01.2019
Skills
- Food handling safety
- First Aid Training
- Positive Reinforcement
- Relationship Building
- Child Supervision
- Safe Driving
Timeline
Cake Decorator
Baskin-Robbins
07.2024 - Current
Sales Associate
Torrid
11.2023 - 07.2024
Pet Care Assistant/ Kennel Technician
Banfield Pet Hospital
08.2020 - 10.2020
Camp Counselor/ Kennel Technician
Blubonnet Bunk'n Biscuit
10.2019 - 03.2020
Pizza GES & Entertainment
Santikos
05.2019 - 10.2019
Cake Decorator
2Tarts Bakery
08.2018 - 11.2018
Team Member
Honeybaked Ham Co and Cafe
06.2018 - 08.2018
Cake Decorator
Baskin-Robbins
01.2018 - 06.2018
Cake Decorator
Sam's Club
07.2017 - 12.2017
Bakery Associate & Cashier
Walmart
09.2015 - 07.2017
EMT-Basic
Amb-Trans Ambulance
06.2015 - 09.2015
EMT-Basic
Metro Ambulance
12.2014 - 05.2015
Beauty Advisor
Walgreens
10.2014 - 12.2014
Lifeguard
YMCA of Greater San Antonio-New Braunfels
02.2012 - 08.2014
Carhop
Sonic Drive-In
12.2011 - 02.2012
Lifeguard
Schlitterbahn Waterparks
03.2011 - 08.2011
High School Diploma -
Byron P. Steele II High School
Associate of Arts - Animation
Full Sail University
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