Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Perales

Moreno Valley,CA

Summary

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Transplant Assistant

Loma Linda Medical Center
05.2018 - Current
  • Enhanced patient care by coordinating and scheduling transplant evaluations and follow-up appointments.
  • Streamlined communication between medical teams, patients, and families for a smooth transplantation process.
  • Improved patient satisfaction by addressing concerns and providing timely information on transplant procedures.
  • Assisted in the completion of pre-transplant evaluations to ensure successful organ matches.
  • Supported clinical staff by preparing necessary documentation for multidisciplinary team meetings, leading to well-informed decisions regarding treatment plans.
  • Promoted efficiency in the transplantation process by maintaining organized files on all active waiting list patients.
  • Reduced errors in data entry by diligently verifying insurance information for each transplant candidate before submission.
  • Increased donor organ utilization by coordinating efficient procurement and transportation processes.
  • Facilitated efficient organ allocation by maintaining up-to-date knowledge of UNOS policies and procedures.
  • Promoted a culture of continuous improvement, identifying areas for process optimization within the transplant program.
  • Ensured regulatory compliance by consistently reviewing and updating departmental policies and procedures in accordance with industry standards.
  • Improved patient care by providing thorough education on the transplant process and post-operative care.

Medical Assistant

Channell Family Medical Group
10.2014 - 05.2017
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

California Medical Clinic
11.2009 - 08.2014
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Education

Diploma - Medical Assisting

UEI College - Gardena
Gardena, CA

Skills

  • Patient Scheduling
  • Medical Terminology
  • Medical office administration
  • Patient Flow Management
  • Data Entry
  • HIPAA Compliance
  • Patient-focused care
  • Case Management

Certification

Medical Assistant

CPR certification


Timeline

Transplant Assistant

Loma Linda Medical Center
05.2018 - Current

Medical Assistant

Channell Family Medical Group
10.2014 - 05.2017

Medical Assistant

California Medical Clinic
11.2009 - 08.2014

Diploma - Medical Assisting

UEI College - Gardena

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Claudia Perales