CLAUDIA RATLIFF
CHICAGO,ILLINOIS
Summary
Secure a position with a company in which I can learn new experiences and trades to extend my work experience. My attention to detail, customer service experience, alone with my willingness to learn will make me and excellent employee.
Overview
23
23
years of professional experience
Work History
Customer Service Associate (full-time)
WALGREENS
02.2011 - Current
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
- Performed other duties as assigned
Driver (full-time)
SCR MEDICAL TRANSPORTATION
08.2009 - 03.2010
- Transport clients to and from destinations.
- Arrive at destinations on schedule.
- Fulfill administrative needs, like office pickups.
- Research and plan for traffic, construction, and weather delays.
- Use navigation applications to determine the best route.
- Always interact with clients professionally.
- Ensure that the vehicle is always fueled and ready for use.
- Arrange for vehicle repairs as needed.
- Keep mileage records and repair records up to date.
- Perform other duties as assigned.
Printing Operator (full-time)
SEBIS DIRECT
01.2003 - 06.2007
- Be able to communicating with Supervisor’s , Managers, Service Technicians, etc
- Assist with digital or offset printing press
- Have good technical /computer skills
- Have good attitude and willingness to be flexible and be a team player
- Prepared documents for mailing and postage
- Performed other duties as assigned
Education
High School Diploma - undefined
DUSABLE HIGH SCHOOL
CHICAGO, ILLINOIS06.1991
Skills
Customer service
Customer support
Problem resolution
Team collaboration
Timeline
Customer Service Associate (full-time)
WALGREENS
02.2011 - Current
Driver (full-time)
SCR MEDICAL TRANSPORTATION
08.2009 - 03.2010
Printing Operator (full-time)
SEBIS DIRECT
01.2003 - 06.2007
High School Diploma - undefined
DUSABLE HIGH SCHOOL