Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
AccountManager

Claudia P. Rodriguez

Milwaukee,WI

Summary

Dynamic associate with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals.

Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

19
19
years of professional experience

Work History

Account Manager

Mahler Clean Services
02.2016 - 07.2025
  • Cultivated strong client relationships, enhancing customer satisfaction and retention rates.
  • Coordinated project timelines and deliverables, ensuring on-time service execution.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Training the new employees English/ Spanish as need.
  • Towards inventories of the products needed for the job,
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.


Supervisor

Lacosta Cleaning Services
03.2006 - 02.2016
  • Implemented inventory control measures, optimizing stock levels and reducing wastage.
  • Collaborated with management to develop training programs for staff development initiatives.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

No Degree - English As A Second Language

MATC
Milwaukee, WI

High School Diploma -

I.T.E.E.C.
Tegucigalpa, Honduras
11-1997

Skills

  • Performance evaluations
  • Qualifying leads
  • Coordinating documents
  • Product training
  • Database management
  • Opportunities identification
  • Employee mentoring
  • Documentation and reporting
  • Team Training
  • Client relationship building
  • Teamwork and collaboration
  • Customer service
  • Customer satisfaction

Languages

Spanish
Native or Bilingual

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Account Manager

Mahler Clean Services
02.2016 - 07.2025

Supervisor

Lacosta Cleaning Services
03.2006 - 02.2016

No Degree - English As A Second Language

MATC

High School Diploma -

I.T.E.E.C.

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