Claudia Rodriguez-Rodriguez
Miami,FL
Summary
Compassionate and motivated new graduate nurse with strong clinical training and hands-on healthcare experience in family medicine, pediatrics, cardiology, geriatrics, and psychiatry. Certified Phlebotomy Technician with proven skills in patient monitoring and interdisciplinary teamwork. Seeking an ICU nurse residency program to provide safe, evidence-based, and patient-centered critical care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist & Phlebotomist
Ambert Medical Care Center
Miami, Florida
01.2024 - 08.2025
- Performed phlebotomy, patient intake, and specimen collection.
- Coordinated specialist referrals and insurance authorizations.
- Maintained accurate medical records and supported patient education.
Phlebotomist-Front Desk Coordinator
Mariscal Pediatrics and Family Medicine
Miami, FL
01.2022 - 12.2023
- Greeted and checked in pediatric patients; assisted families with forms and records.
- Scheduled appointments, referrals, and follow-up visits to support office efficiency.
- Managed phone calls, billing inquiries, and maintained accurate patient documentation.
Education
Associate of Science - Associate Degree in Nursing
Florida National University
Hialeah, FL08-2025
Skills
- Correspondence typing
- Appointment confirmation
- Office Organization
- Customer Service
- Verbal and written communication
- Problem-solving skills
- Scheduling appointments
- Customer assistance and interaction
- Multi-Line Telephone Systems
- Telephone Etiquette
- Filing
- Medical records handling
- Infection Control
- Data Entry
- Patient confidentiality
- Venipuncture
- EMR recordkeeping
- Specimen Preparation
- Blood collection
- Medical terminology knowledge
- Sample labeling
- Sanitation and sterilization
- Recording data
Certification
Certified Phlebotomy Technician (CPT) Eff. Date 06/25/2024
Experienced drawing blood, or other laboratory test to be done.
Languages
English
Professional
Spanish
Native/ Bilingual
Clinical Experience
Jackson Memorial Hospital (Main) – Miami, FL
Cardiology & Transplant Units (Med-Surg/Step-down)
- Monitored vital signs, telemetry, and post-transplant care.
- Supported complex patients with cardiovascular conditions.
Victoria Nursing & Rehabilitation Center – Miami, FL
Geriatrics & Med-Surg
- Provided direct nursing care including wound care, medication administration, and neuro checks.
- Enhanced patient safety and communication across the interdisciplinary team.
Southern Winds Hospital – Miami, FL
Psychiatric Nursing
- Applied therapeutic communication and de-escalation techniques.
- Assisted in medication administration and patient safety monitoring.
Timeline
Front Desk Receptionist & Phlebotomist
Ambert Medical Care Center
01.2024 - 08.2025
Phlebotomist-Front Desk Coordinator
Mariscal Pediatrics and Family Medicine
01.2022 - 12.2023
Associate of Science - Associate Degree in Nursing
Florida National University
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