Kimberly Rhoades
Plattsmouth,NE
Summary
Dynamic Front Desk Receptionist at Family Dentistry Bellevue, adept at enhancing patient experiences through exceptional customer service and efficient appointment management. Skilled in software and cash handling, I excel in office organization and complex problem-solving, ensuring seamless operations and fostering strong guest relations.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Family Dentistry Bellevue
10.2014 - Current
Check patients in and out, took payment, answered phones, made appointments, confirmed appointments for next day, ran route slips, worked on recall cards and sent them out, made sure front office was cleaned up and shut everything down at the end of the day, worked on referrals and sent X-rays to different doctors.
Education
General Studies
Millard South
Omaha, NESkills
- Correspondence drafting
- Correspondence typing
- Mail coordination
- Appointment confirmation
- Skilled in software
- Hospitality best practices
- Scheduling
- Calendar management
- Office organization
- Mail handling
- Listening skills
- Customer service
- Cash handling
- Guest relations
- Email correspondence
- Work prioritization
- Complex Problem-solving
Timeline
Front Desk Receptionist
Family Dentistry Bellevue
10.2014 - Current
General Studies
Millard South
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