Claudia Sanchez

• Connect patients and families with community resources, financial assistance programs, and support groups to enhance their quality of life and facilitate access to essential services.
• Conduct thorough biopsychosocial assessments to evaluate patients' emotional, social, and financial circumstances, identifying barriers to care and eligibility for transplantation.
• Educate patients and their families about the transplant process, including eligibility criteria, the surgical procedure, post-operative care, and the importance of adherence to medical protocols.
• Provide counseling and emotional support to patients and their families, helping them navigate the complexities of renal disease, transplant evaluation, and post-transplant recovery.

• Utilize Brief Interview for Mental Status (BIMS) form to perform individual client assessments.
• Analyze degree of depression through PHQ9 questionnaire to determine possible treatment options.
• Ensure good quality of life and end-of-life care by rendering guidance to patients on advance directives.
• Conduct quality assurance in Do Not Resuscitate (DNR) orders and attend family care plan meetings to enhance patient care and satisfaction.
• Complete PASRR's when needed.
• Support in discharge planning and appeals to prevent future readmissions.
• Deliver short- and long-term residents with community resources to provide vital services to patients living with chronic diseases, such as diabetes and cancer.
• Assure patients are fully prepared to leave the facility after receiving treatment.
• Act as a resource person and offer information/intervention related to treatment decisions and end-of-life issues.
• Verify DNR status, copies of Living Wills, and Health Care Proxy information at the time of admission to the facility.
• Organize preadmission procedures, handouts, and required paperwork to achieve optimal surgical outcomes.

 Conduct thorough in-home assessments and develop individualized
treatment plans tailored to the unique needs of each child or adolescent
 Collaborate with families to offer support, education, and guidance,
empowering them to actively participate in their child's treatment and
recovery process
 Facilitate creative expression in a safe, non-judgmental environment
 Stay current with best practices in art therapy and mental health care

• Managed broad community resources/networks to support patients and families during transition back to the community.
• Recorded psycho-social determinants for safe discharges through close conjunction with multi-disciplinary team.
• Assisted with a complete support structure for patients by interacting with patients, families, physicians, and community leaders.
• Promoted clinical social work input and communication among interdisciplinary team members while confirming patients receive necessary medical information.
• Arranged transportation to move cancer patients to and from different areas of medical facilities.
• Performed psycho-social assessments and referred patients to mental health counselors.
• Assisted supervisor in planning and administering programs to support patients in dealing with opioid addiction, substance use, and mental health disorders effectively.

• Liaised with medical record departments at hospitals and private attending physicians' offices nationwide to empower healthcare professionals to treat patients with appropriate care.
• Complied with Health Insurance Portability and Accountability Act (HIPAA) to reduce healthcare fraud and abuse.
• Ensured accuracy by accumulating medical records and attending physician's statements for life insurance policyholders.
• Reviewed medical data for life expectancy evaluations and transmitted to third-party and internal medical records departments with life settlement providers.
• Planned follow-up during retrieval process to collect medical records for risk adjustment programs/quality measurements.
• Gathered medical data promptly by accomplishing daily processing through effective multi-tasking abilities.

• Provided parents, families, and school personnel with opportunity to interact with district offices and community services.
• Encouraged student success, parenting/advocacy, and individual growth by motivating parents to become active participants in education of children.
• Promoted parent/teacher conference meetings for non-English speaking families to communicate a wide range of issues that hindered child learning.
• Coordinated school pantries for low-income families weekly while organizing ethnic activities aimed at teaching pupils about diversity, along with orchestrating sessions/workshops to aid families in understanding academic standards.

• Home Health.
• Supervised admissions daily and managed patient orders and home healthcare service referrals.
• Delivered support by formulating and executing effective marketing plans.
• Aided hospital case managers coordinate the discharge process for patients to obtain home care services at home.
• Maintained precision by handling patient authorization, field staff's supply orders, and benefits justification.
• Collaborated actively with insurance case managers to discharge patients from home care services.
• Improved operational efficiency by conducting periodic evaluations of personnel under strict supervision.
• Anticipated/satisfied staff training needs and organized in-service sessions to assist the organization in achieving desired goals.
• Collaborated with Director of Nursing to implement all aspects of auditing and quality assurance.