Claudia Taylor
San Antonio,TX
Summary
Qualified Director with proven background in cultivating and managing high-value partnerships. Successfully led initiatives that fostered significant business growth and collaboration. Demonstrated expertise in negotiation and strategic planning, ensuring long-term success and mutual benefits for all stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Strategic Partnerships
Toothio
Miami, FL
11.2024 - Current
- Lead and develop a team of 15+ Account Executives and BDRs focused on enterprise growth and national Dental Support Organization (DSO) partnerships.
- Partner directly with key stakeholders to build strategic relationships, expand market presence, and drive GTM strategy.
- Support enterprise expansion through strategic account planning, pipeline development, and cross-functional collaboration across sales, operations, and product.
- Developed and executed partnership strategies aligned with corporate goals and market opportunities.
- Scaled AI recruiter revenue to $10M+ ARR through strategic DSO partnerships and enterprise adoption.
National Enterprise Account Manager
GoTu Technologies
Miami, FL
05.2023 - 11.2024
- Cultivated strategic relationships with key enterprise clients to drive account growth and satisfaction.
- Implement innovative strategies that achieve a 30% month-over-month increase in revenue, patient volume, and operational efficiency.
- Build and nurture relationships with key stakeholders, driving business development and fostering strategic partnerships.
- Led cross-functional teams to implement tailored solutions for diverse client needs, enhancing service delivery.
Territory Sales Manager
Staples Business Advantage
Miami, FL
07.2022 - 05.2023
- Directed the expansion into the South Florida market, focusing on various mid-market industry sectors.
- Executed growth strategies by engaging C-level executives to identify priorities, budgets, and purchase timelines.
- Developed and executed strategic sales plans to drive revenue growth across designated territory.
- Analyzed market trends and customer needs to identify new business opportunities.
- Recognized as Top Sales Manager in Q4 FY/22 & Q1 FY/23 for consistent excellence in a competitive sales environment.
Director of Operations
The Shelborne Hotel
South Beach Miami, FL
05.2020 - 07.2022
- Managed all aspects of guest experience and operations, ensuring exceptional service delivery and guest satisfaction throughout all departments.
- Cultivated a culture of excellence and professionalism among 35 staff, fostering a collaborative and customer-centric environment committed to surpassing guest expectations.
- Managed relationships with key stakeholders, including guests, corporate clients, and industry partners, to foster long-term loyalty and drive repeat business.
- Acknowledged for achieving excellence in hospitality management, elevating guest satisfaction scores, and surpassing performance targets.
General Manager
Capital Ale House
Fredericksburg, VA
01.2016 - 03.2020
- Led daily operations ensuring service quality, food safety, and compliance with company standards, while managing the highest-producing location for two consecutive years out of six locations.
- Managed and developed a team of 35 employees, including managers and chefs, fostering a high-performance culture through training, mentorship, and leadership.
Education
Associates in General Studies - Pre-BSN
Germanna Community College
Fredericksburg, VA05-2020
Bachelor of Science - Health Administration
University of Mary Washington
Fredericksburg, VA05-2019
Skills
- GTM Strategy Development
- AI Product Commercialization
- Revenue Growth & ARR Expansion
- SaaS & Platform Solutions (B2B)
- Data-Driven Decision Making & KPI Management
- Sales Team Recruitment, Training & Development
- Partnership Lifecycle Management
Affiliations
- Women in DSO (WDSO) - Member since 2023
- South Florida Community Development Coalition - Mission member from 2021-2026
Certification
- Leadership & Management Certificate – Harvard Business School Online
- AWS Sales Accreditation – Amazon Web Services
- Sales Growth Certificate – Wharton Executive Education
Timeline
Director of Strategic Partnerships
Toothio
11.2024 - Current
National Enterprise Account Manager
GoTu Technologies
05.2023 - 11.2024
Territory Sales Manager
Staples Business Advantage
07.2022 - 05.2023
Director of Operations
The Shelborne Hotel
05.2020 - 07.2022
General Manager
Capital Ale House
01.2016 - 03.2020
Bachelor of Science - Health Administration
University of Mary Washington
Associates in General Studies - Pre-BSN
Germanna Community College