Claudia Vega

• Greeted visitors and clients, providing exceptional customer service and assistance.
• Managed visitor logs, maintaining accurate records of entries and exits.
• Create visitor badges.
• Developed streamlined processes for managing visitor inquiries, enhancing operational efficiency.
• Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
• Streamlined visitor check-ins with efficient use of electronic visitor management systems.
• Promoted a positive work culture among reception staff members through effective teamwork and clear communication channels.
• Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
• Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.

Operated multi-line telephone system to answer and direct high volume of calls.

• Monitored premises to ensure safety and security of personnel and property.
• Conducted regular patrols to identify and mitigate potential security risks.
• Engaged with visitors and staff, promoting a safe and welcoming environment.
• Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
• Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

• Enforced security protocols to maintain safe environment for personnel and visitors.
• Monitored surveillance systems to detect and respond to incidents effectively.
• Conducted regular patrols to ensure property safety and deter unauthorized activities.
• Assisted in emergency response procedures, coordinating with local law enforcement as needed.
• Documented daily activities, incidents, and observations in detailed reports.
• Trained new officers on security policies, procedures, and operational guidelines.
• Collaborated with team members to improve incident response strategies and safety measures.
• Evaluated security equipment performance, recommending upgrades or repairs when necessary.
• Checked vehicle equipment for proper functioning prior to use.
• Participated in continuous firearms proficiency.
• Conducted searches of individuals, vehicles and premises.
• Responded to emergency situations quickly and calmly for professional support.
• Patrolled grounds to monitor status and safety of premises.
• Contributed to improved workplace morale by actively participating in team-building exercises and professional development opportunities for colleagues.

• Managed inventory levels to ensure timely supply availability for medical procedures.
• Operated and maintained sterilization equipment, ensuring compliance with safety standards.
• Collaborated with healthcare teams to accurately fulfill supply requests and streamline processes.
• Trained new staff on proper handling and storage of medical supplies and equipment.
• Collaborated with medical staff to confirm availability of medical equipment for patient care.
• Monitored inventory levels to keep all medical equipment properly stocked.
• Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
• Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
• Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
• Trained new Medical Supply Technicians on proper inventory management procedures, ensuring consistency across the team.
• Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.

• Managed pool maintenance schedules to ensure optimal water quality and safety standards.
• Conducted routine inspections and repairs on pool equipment, enhancing operational efficiency.
• Trained junior technicians on best practices for chemical balancing and water testing protocols.
• Developed comprehensive maintenance plans that reduced service calls and increased customer satisfaction.
• Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
• Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
• Tested and balanced pool water to maintain safe and healthy swimming environment.
• Ensured client retention with consistent delivery of high-quality pool maintenance services.
• Assembled and disassembled filters for pool openings, closings and repairs.
• Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
• Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
• Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
• Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
• Maintained clean, safe and appropriately stocked company vehicle.
• Educated customers in proper pool operation and maintenance.
• Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
• Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.