Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Open To Work

Claudia Yancy

Retail Manager
Eagle Pass,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Assistant ManagerManager's AssistantGeneral Manager

Work Type

Full TimeContract WorkSeasonal Work

Location Preference

On-SiteRemote
Location: Eagle Pass, TX, US
Open to relocation: Yes

Salary Range

$45000/yr - $100000/yr

Important To Me

Work-life balanceFlexible work hoursCareer advancementPersonal development programs

Summary

Results-driven professional with a strong focus on enhancing operational efficiency, team collaboration, and customer satisfaction. Proven track record in driving store performance and implementing effective inventory management strategies.

Dynamic leader with extensive experience in retail management, recognized for improving store performance through strategic problem-solving and employee training. Skilled in fostering a culture of collaboration and delivering exceptional customer service.

Dedicated professional known for exceptional customer service and team leadership. Successfully implemented innovative marketing strategies that significantly boosted sales and improved customer retention.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Hobby-LOBBY
Kingsville, TX
01.2021 - 12.2025
  • Led team in executing daily operational tasks, enhancing store efficiency and customer satisfaction.
  • Trained and mentored new staff on policies, procedures, and best practices for exceptional service delivery.
  • Developed inventory management strategies to optimize stock levels and reduce product shortages.
  • Implemented visual merchandising standards to create engaging displays that maximized product visibility.
  • Analyzed sales data to identify trends, informing strategic decisions for promotional initiatives and product placement.
  • Coordinated scheduling and staffing efforts to ensure adequate coverage during peak business hours.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Motor Clothes Manager

Corpus Christi Harley-Davidson
Corpus Christi, TX
03.2019 - 01.2021
  • Led cross-functional teams to enhance operational efficiencies and drive project success.
  • Developed and implemented strategic plans to improve service delivery and customer satisfaction.
  • Streamlined processes resulting in reduced turnaround times and increased productivity across departments.
  • Mentored team members, fostering professional development and enhancing overall team performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed detailed plans based on broad guidance and direction.

Assistant Manager

Walmart
Laredo, TX
03.2010 - 08.2018
  • Coordinated schedules and meetings for management to enhance operational efficiency.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Developed training materials for new hires, improving onboarding process consistency.
  • Streamlined communication between departments, facilitating smoother workflow across teams.
  • Prepared reports on sales performance, providing insights for strategic decision-making.
  • Implemented process improvements that increased team productivity and reduced errors.
  • Mentored junior staff, fostering professional development and knowledge sharing within the team.
  • Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
  • Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
  • Provided essential support during contract negotiations which aided managers to close profitable deals.
  • Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
  • Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
  • Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Optimized internal processes for better efficiency, implementing new software solutions where necessary.
  • Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.

Education

High School Diploma -

EAGLE PASS
Eagle Pass, TX
05-1996

Skills

  • Customer service
  • Strong multi-tasking
  • Problem-solving
  • Retail operations
  • Highly motivated
  • Stockroom management
  • Decision-making skill
  • Friendly and outgoing
  • Dependable and reliable
  • Retail employee training
  • Upselling and cross selling
  • Vendor collaboration
  • Operations oversight
  • Meticulously detail-oriented

Timeline

Assistant Manager

Hobby-LOBBY
01.2021 - 12.2025

Motor Clothes Manager

Corpus Christi Harley-Davidson
03.2019 - 01.2021

Assistant Manager

Walmart
03.2010 - 08.2018

High School Diploma -

EAGLE PASS

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Claudia YancyRetail Manager