Claudia Zamora
1810 Teresa Drive, Conway,AR
Summary
Dedicated and results-driven professional with a rich background in real estate, property management, advocacy, and language services. Adept at creating tailored marketing strategies, identifying clients' unique needs, and expertly guiding them through the buying and selling process. Demonstrated excellence in property management, overseeing financial aspects, maintaining positive tenant relationships, and ensuring property quality. Additionally, a seasoned advocate with experience in crisis intervention, life skills training, and bilingual healthcare representation. Proficient in managing complex tasks, interpreting for various sectors, and fostering strong client relationships. Proven ability to adapt and excel in a wide range of roles. Committed to delivering the highest level of service and ready to leverage this expertise to contribute to the success of future endeavors
Overview
14
14
years of professional experience
Work History
eXp Realty
eXp Realty
07.2023 - Current
- Develop a marketing plan for clients designed to attract and address the needs of buyers
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Property Manager & Sales Agent
Eagle Rock Realty and Property Management
12.2021 - 07.2023
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Communicated effectively with owners, residents, and on-site associates.
- Oversaw and Administered payroll and disbursements as part of property management duties, including overseeing vendor payments and owner payouts, maintaining accurate financial records, and ensuring timely and efficient financial transactions, rent collection, property expenses, and financial reporting.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated with legal counsel to resolve tenant disputes.
Advocacy Specialist
Rise House
06.2013 - 02.2023
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication. Including peer support groups to help clients connect with others, financial planing and basic life skills.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
Contract Interpreter
University of Arkansas
06.2014 - 06.2016
- Assisted with translation and interpretation for social worker.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Bilingual Healthcare Representative
Hewlett-Packard Company
04.2015 - 10.2015
- Developed and implemented insurance and health policies.
- Managed incoming phone calls to resolve patient inquiries and refer calls to appropriate departments.
- Assisted patients in understanding how insurance coverage works and calculated copays.
Case Management
Choosing To Excel
06.2012 - 05.2013
- Established strong relationships with families.
- Maintained daily roster with status of assigned cases to direct appropriate case progress.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Paraprofessional/Assistant Teacher
CAPCA Inc.
06.2009 - 06.2012
- Collaborated with teachers and advocated for parental involvement.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enforced rules and instructions to maintain discipline.
Education
Real Estate
Vivid Real Estate Learning Center
North Little Rock, AR11.2020
Associate of Arts - Early Childhood Development
University of Arkansas-Jonesboro
05.2010
GED -
Conway Public School
Conway Arkansas05.2002
Skills
- Bilingual
- Outstanding leadership and people skills
- Proficient in Microsoft Office
- Real Estate Lending Processes
- Recruiting Clients
- Real Estate Development
- Staff Management
- Property Management
- Office Reception
- Application Tracking
- New Employee Onboarding
- Meeting Preparation
Education Certificates
- Arkansas Real Estate Sales License, Exp Realty, 12/2021
- Child Development Associate Certification, Arkansas State University-Jonesboro, Spring 2012
- Certified Nursing Assistant Certification, 05/2004
References
available upon request
Languages
Spanish
Native or Bilingual
Timeline
eXp Realty
eXp Realty
07.2023 - Current
Property Manager & Sales Agent
Eagle Rock Realty and Property Management
12.2021 - 07.2023
Bilingual Healthcare Representative
Hewlett-Packard Company
04.2015 - 10.2015
Contract Interpreter
University of Arkansas
06.2014 - 06.2016
Advocacy Specialist
Rise House
06.2013 - 02.2023
Case Management
Choosing To Excel
06.2012 - 05.2013
Paraprofessional/Assistant Teacher
CAPCA Inc.
06.2009 - 06.2012
Real Estate
Vivid Real Estate Learning Center
Associate of Arts - Early Childhood Development
University of Arkansas-Jonesboro
GED -
Conway Public School
Similar Profiles
LAURA BRENNANLAURA BRENNAN
Realtor® at .eXp Realty Brokerage & .eXp RealtyRealtor® at .eXp Realty Brokerage & .eXp Realty
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
Kevin Cruz ContrerasKevin Cruz Contreras
Real Estate Agent at Realty One Group/EXP RealtyReal Estate Agent at Realty One Group/EXP Realty
Carol PhillipsCarol Phillips
Realtor, Associate Broker, and Owner at Keller Williams Realty & eXp RealtyRealtor, Associate Broker, and Owner at Keller Williams Realty & eXp Realty
KAYLAN PERRYKAYLAN PERRY
Lawn Care Worker at Foster Boyz LandscapingLawn Care Worker at Foster Boyz Landscaping