Claudia G. Maravilla

· Conduct thorough credential verifications for healthcare providers, including licensure, certifications, background checks, and work history.

· Manage the provider enrollment process, ensuring timely submission of application and compliance.

· Maintain accurate and up-to-date provider credentialing files and databases, adhering to regulatory standards.

· Managed a team of credentialing specialists, providing guidance, training, and performance feedback to ensure high-quality work and adherence to deadlines.

· Conducted regular audits and quality assurance reviews to identify areas for improvement and ensure compliance with accreditation standards.

· Collaborated with internal departments to ensure alignment of credentialing processes with organizational policies and procedures.

· Oversees and supports day-to-day operations.

· Supported a diverse community of residents, fostering a safe and inclusive living environment.

· Conducted meetings and individual check-ins to address residents’ concerns, provide support, and reinforce community standards.

· Participated in on- call duty rotation, responding to emergencies and providing support and resources to residents during non-business hours.

· Conduct regular rounds and inspections of residential facilities to ensure safety, security, and adherence to policies

· Collaborate with Housing and Residence Life staff to enforce community standards, respond to emergencies, and maintain a positive living environment.

· Foster a sense of community through the planning and implementation of educational, social, and cultural programs and activities.

· Responded to emergencies or crisis situation as required.

· Assist in market research and analysis to identify trends, opportunities, and competitive landscapes.

· Support the creation of marketing materials, including digital content, advertisements, and promotional materials.

· Analyze sales data and performance metrics to evaluate campaign effectiveness and identify areas for improvement.

· Contribute to cross-functional projects and initiatives as needed, gaining exposure to various aspects of the business.