Claudia Maria Domingos De Oliveira
Vallejo,CA
Summary
Dedicated Phlebotomy Technician with a proven track record at One Medical, excelling in venipuncture and specimen collection. Recognized for exceptional patient care and effective communication, fostering a compassionate environment. Adept at teamwork and organization, ensuring compliance and accuracy in all procedures while enhancing patient experiences.
Overview
7
7
years of professional experience
Work History
Phlebotomy Technician
One Medical
San Francisco, USA
09.2022 - Current
- Perform venipunctures and non-blood specimen collections with a high degree of accuracy and patient care
- Conduct EKGs, ear lavages, vaccines, PPD tests, and diagnostic swabs
- Manage patient communication through messages and follow up on lab results
- Assist providers and virtual medical teams with patient care
- Ensure proper specimen labeling, handling, and processing while maintaining office cleanliness and inventory
Phlebotomist-Apheresis Technician
American Red Cross
Pleasant Hill, USA
11.2020 - 12.2021
- Balanced production, donor care, and quality control to meet daily blood collection goals
- Provided compassionate donor support and education
- Ensured compliance with regulatory requirements for safe blood transfusion
- Delivered exceptional customer service to donors and internal teams
Warehouse Associate
Just Desserts
Fairfield, USA
12.2018 - 01.2020
- Received and labeled incoming products
- Operated pallet jacks and other warehouse equipment safely
- Monitored and ensured the accuracy of outgoing shipments
- Reported damaged or missing inventory
Restaurant Associate
Brasil Bistro
El Cerrito, USA
12.2017 - 12.2018
- Improved payment processes and provided seamless transactions
- Delivered exceptional customer service by engaging in friendly conversations
- Collaborated with management to implement innovative service solutions
Education
Phlebotomy Technician Certification -
Carl Regional Fairfield
Fairfield, CA09-2020
Faculdade Anhaguera - Business Administration
Faculdade Anhaguera
Goiania, Brazil04.2007
High School Diploma -
Colegio Estadual Jose Lobo
Goiania, Brazil12.2005
Skills
- Venipuncture
- Capillary draws
- Specimen collection
- Problem-solving
- Critical thinking
- Teamwork
- Collaboration
- Customer service
- Organization
- Detail-oriented
- Positive attitude
- Compassionate attitude
Volunteer Experience
Distributed food and assisted homeless individuals through church outreach programs in Goiania, Brazil.
References
Available upon request.
Timeline
Phlebotomy Technician
One Medical
09.2022 - Current
Phlebotomist-Apheresis Technician
American Red Cross
11.2020 - 12.2021
Warehouse Associate
Just Desserts
12.2018 - 01.2020
Restaurant Associate
Brasil Bistro
12.2017 - 12.2018
Phlebotomy Technician Certification -
Carl Regional Fairfield
Faculdade Anhaguera - Business Administration
Faculdade Anhaguera
High School Diploma -
Colegio Estadual Jose Lobo
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