Claudia Mercedes Carrion Bohorge
Las Vegas
Summary
Dynamic professional with extensive experience in customer service and inventory management at Envíos Directos. Proven track record in enhancing customer satisfaction and optimizing sales through effective communication and conflict resolution. Skilled in transaction processing and expense control, driving operational efficiency and revenue growth.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Envíos Directos
Las Vegas
04.2022 - Current
- Processed credit card transactions accurately and efficiently.
- Informed customers of in-store promotions or pricing specials.
- Collected credit card and cash payments to complete transactions for customer orders.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted customers with locating merchandise within the store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided excellent customer service by helping customers locate items they were looking for.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Store Manager
Productos Naturales Bethel
Las Vegas
08.2016 - Current
- Inventory
- Set prices
- control of income and expenses
- Sales
Education
Bachelor's Degree in Public Accounting And Finance. - Economic And Administrative Sciences
Universidad Nacional Autónoma De Nicaragua
Nicaragua 07-2014
Skills
- Inventory management
- Sales forecasting
- Expense control
- Visual merchandising
- Customer service
- Conflict resolution
- Supply chain management
- Cash handling
- Transaction processing
- Sales reporting
- Effective communication
- Problem solving
- Customer relationship management
- Store merchandise stocking
- Product merchandising
- Process transactions
- Customer satisfaction
- Merchandise restocking
- Credit and cash transactions
- Price verification
- Point of sale operation
- Total payment calculation
Languages
Spanish
Professional
English
Limited
References
References available upon request.
Timeline
Customer Service Cashier
Envíos Directos
04.2022 - Current
Store Manager
Productos Naturales Bethel
08.2016 - Current
Bachelor's Degree in Public Accounting And Finance. - Economic And Administrative Sciences
Universidad Nacional Autónoma De Nicaragua