Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Sarahi  Jimenez

Claudia Sarahi Jimenez

1229 Silverstream Pt Nashville ,TN

Summary

Dynamic professional with a proven track record at Amazon, enhancing learning experiences and maintaining high customer service standards. Expert in customer needs, showcasing adaptability and problem-solving abilities. Excelled in developing training modules and acting as a subject matter expert, significantly contributing to team success.

Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments.

Overview

4
4
years of professional experience

Work History

Learning Ambassador

Amazon
06.2023 - 01.2025
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Enhanced learning experience of new employees by developing and delivering comprehensive training modules.

Insurance Specialist

Insurance Community Center
04.2021 - 11.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Acted as subject matter expert, answering internal, and external questions and inquiries.
  • Trained new hires on company policies and procedures, ensuring a seamless transition into the Insurance Specialist role.

Education

Certificate -

Antioch High School
Antioch, TN
06.2019

Skills

  • Customer service
  • Flexibility and adaptability
  • Problem-solving abilities
  • Understanding customer needs
  • Adaptability and flexibility

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Learning Ambassador

Amazon
06.2023 - 01.2025

Insurance Specialist

Insurance Community Center
04.2021 - 11.2022

Certificate -

Antioch High School
Claudia Sarahi Jimenez