Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Tucker

New River,AZ

Summary

Accomplished Lead Professional House Cleaner and Owner/Operator Technician with a proven track record of enhancing client satisfaction through meticulous cleaning services and exceptional customer service. Skilled in bathroom sanitization and demonstrating a strong work ethic, streamlined processes at Janpro for improved efficiency. Achieved significant repeat business by fostering supplier relationships and addressing customer issues promptly. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

10
10
years of professional experience

Work History

Lead Professional House Cleaner

Janpro
04.2019 - 07.2024
  • Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
  • Conducted regular inventory checks to ensure adequate supplies were available for each job assignment.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement in their skills.
  • Streamlined house cleaning processes for increased efficiency and time management.
  • Developed customized cleaning plans for clients with specific needs or preferences.

Owner/Operator Technician

Pams Little Helping Hand
01.2015 - 03.2019
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Education

Businness

Coconino Community College
Flagstaff

Skills

  • Strong Work Ethic
  • Bathroom sanitization
  • Proper chemical usage
  • Appliance cleaning

Timeline

Lead Professional House Cleaner

Janpro
04.2019 - 07.2024

Owner/Operator Technician

Pams Little Helping Hand
01.2015 - 03.2019

Businness

Coconino Community College
Pamela Tucker