MARIE SAINT-GERMAIN
PORT ST LUCIE,USA
Summary
Experienced with creating and delivering comprehensive training programs tailored to diverse audiences. Utilizes engaging instructional methods to facilitate effective learning and skills development. Track record of enhancing team performance through interactive and collaborative training sessions.
Overview
25
25
years of professional experience
Work History
Licensed Health Insurance Trainer
Clear Match
07.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Customer Service Representative
CONVEY HEALTH SOLUTIONS
01.2013 - 01.2016
- Taking care of Healthcare providers by verifying the health insurance of their patients and providing information about their benefits and eligibility
- Answering questions about claims and solving problems
Insurance Sales Agent
CONVEY HEALTH SOLUTIONS
01.2012 - 01.2013
- Selling Medicare Advantage plans and prescription drug plans to Seniors
Certified Nursing Assistant
VIP AMERICA
01.2009 - 01.2012
- Helping the seniors achieving their daily tasks
- Helping them to keep up with their DR’s appointments
Radiologic Technologist
MARTIN MEMORIAL HOSPITAL
01.2004 - 01.2008
- Performing general radiography, fluoroscopy
- Assisting the radiologist when performing lumbar puncture, hip arthrogram, lumbar myologram
- Assisting the surgeons when performing orthopedic, abdominal and chest surgeries
Radiologic Technologist
FOX CHASE CANCER CENTER
01.2002 - 01.2004
- Performing general radiography, fluoroscopy, OR, Portables and More complex procedures such as VIP, UGI, BA swallow
Radiologic Technologist
TEMPLE UNIVERSITY HOSPITAL
01.2000 - 01.2002
- Performing general radiography, dealing with trauma patients, fluoroscopy, ER, OR
- Performing procedures in children, newborn adults and geriatric patients
- Provided proper radiation protection for every patient and everybody else
Education
Associates degree - Radiologic Technology
HOLY FAMILY UNIVERSITY
Certified Nursing Assistant - Phlebotomy
PARAMOUNT TRAINNING SERVICES
Customer Service Representative - 4-40, LIFE HEALTH & VARIABLE ANNUITIES
CENTRAL INSURANCE SCHOOL
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 45 staff members.
Languages
Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Licensed Health Insurance Trainer
Clear Match
07.2021 - Current
Customer Service Representative
CONVEY HEALTH SOLUTIONS
01.2013 - 01.2016
Insurance Sales Agent
CONVEY HEALTH SOLUTIONS
01.2012 - 01.2013
Certified Nursing Assistant
VIP AMERICA
01.2009 - 01.2012
Radiologic Technologist
MARTIN MEMORIAL HOSPITAL
01.2004 - 01.2008
Radiologic Technologist
FOX CHASE CANCER CENTER
01.2002 - 01.2004
Radiologic Technologist
TEMPLE UNIVERSITY HOSPITAL
01.2000 - 01.2002
Certified Nursing Assistant - Phlebotomy
PARAMOUNT TRAINNING SERVICES
Customer Service Representative - 4-40, LIFE HEALTH & VARIABLE ANNUITIES
CENTRAL INSURANCE SCHOOL
Associates degree - Radiologic Technology
HOLY FAMILY UNIVERSITY
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