Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Jiffy Mart Global Partners
Barre, VT
08.2025 - 05.2026
Supported daily store operations, including stocking, cleanliness, and customer service.
Assisted with cash handling, register balancing, and transaction accuracy.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Service Desk Supervisor
Home Depot
Lantana, FL & Key West, FL
06.2023 - 06.2025
Supervised service desk associates, resolving customer escalations and maintaining accurate transaction flow.
Trained associates on returns, exchanges, and order pickup procedures using POS systems.
Coordinated daily coverage, balancing workflow across service desk and adjacent customer service functions.
Audited returns, refunds, and cash handling to maintain compliance with store policies.
Prep Crew Member
Texas Roadhouse Steakhouse
Boynton Beach, FL
06.2022 - 06.2023
Prepared ingredients and side items according to Texas Roadhouse recipe specifications
Maintained clean, organized prep stations and sanitized surfaces throughout shift
Rotated stock to ensure freshness and reduce food waste
Followed portioning and labeling standards for consistent kitchen readiness
Upheld company policies regarding uniform appearance, punctuality, attendance, exhibiting professionalism at all times.
Certified Nursing Assistant
Care by Claudine
Michigan & Florida
09.2013 - 06.2023
Maintained clean, safe, and organized patient care environments
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.