Clay Houle
Atlanta,GA
Summary
I have years of experience in customer service jobs. I have also managed multiple international and national tours for many globally recognized bands. I am looking forward to taking the next step in my career by getting into sales oriented work.
Overview
5
5
years of professional experience
Work History
Server/Barback/FoodRunner
Lyla Lila
Atlanta, GA
01.2022 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Musician/Tour Manager
The Artisanals LLC
Atlanta, GA
01.2018 - Current
- Controlled overhead costs and logistical expenses to meet tour budget goals.
- Supplemented traveling tour crew with locally-hired workers.
- Managed timekeeping and payroll delivery for 5 tour workers.
- Coordinated accommodations for crew and tour transportation between destinations.
- Oversaw marketing, PR and location-specific promotions.
Driver Helper
United Parcel Service, UPS
Atlanta , GA
10.2021 - 01.2022
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Displayed very good communication and customer service skills.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Assisted driver with product or package deliveries to residential and commercial locations.
Field Manager
Picture Perfect Landscaping
Atlanta, GA
02.2021 - 10.2021
- Developed and implemented processes and strategies to achieve operational goals.
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Facilitated field operations through supervision and direction of field personnel.
Education
High School Diploma -
Ben Franklin Academy
Atlanta, GA05.2009
Skills
- Transactions and Cash Handling
- Team Player
- Service-Oriented
- Menu Memorization and Presentation
- Warm and Friendly
Timeline
Server/Barback/FoodRunner
Lyla Lila
01.2022 - Current
Driver Helper
United Parcel Service, UPS
10.2021 - 01.2022
Field Manager
Picture Perfect Landscaping
02.2021 - 10.2021
Musician/Tour Manager
The Artisanals LLC
01.2018 - Current
High School Diploma -
Ben Franklin Academy