Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Clay Weir

Huntsville,AL

Summary

Capable Network Security Engineer experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Specialist

Custom Assembly Inc
Huntsville, AL
11.2023 - Current
  • Conducted regular maintenance checks on computers, servers, and other IT equipment.
  • Provided technical support for users experiencing hardware or software issues.
  • Created user accounts, set up permissions, and monitored system security.
  • Monitored network performance and identified areas for improvement.
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Implemented backup procedures to ensure data integrity and availability.
  • Maintained inventory of all IT equipment and supplies in use by the organization.

Shift Lead

Moe's Original BBQ
Huntsville, AL
01.2023 - 12.2023
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Ensured that all safety protocols were followed at all times.
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Identified opportunities for operational improvements and communicated them to management.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Ramp Agent

GAT
Huntsville, AL
03.2022 - 01.2023
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Checked flight manifests to ensure accuracy of luggage loaded onto planes.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
  • Maintained accurate records of all GSE used throughout shift.

Education

Cyber Security - Computer Information Systems

Calhoun Community College
Tanner, AL
01.2025

Skills

  • Discharge Planning
  • Technical Issue Analysis
  • Application Installations
  • Application Support
  • Technical Reporting
  • Quality Assurance
  • Software Implementation
  • Project Implementation
  • System Upgrades
  • Disaster Recovery
  • Troubleshooting
  • Technical Documentation
  • Troubleshooting and Diagnostics
  • Software Installation
  • Data Recovery
  • Customer Service
  • Systems Analysis
  • User Support
  • Performance Testing
  • Information Protection
  • Technical Support

Accomplishments

  • National Sojourners Award

Certification

  • IT Fundamentals
  • CCNA

References

References available upon request.

Timeline

IT Specialist

Custom Assembly Inc
11.2023 - Current

Shift Lead

Moe's Original BBQ
01.2023 - 12.2023

Ramp Agent

GAT
03.2022 - 01.2023

Cyber Security - Computer Information Systems

Calhoun Community College
Clay Weir