Clay Wilson
Austin,United States
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and residential and commercial construction/maintenance skills and more than 30 years of experience combined. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
Work History
Owner/Manager of Operations
1G Construction Concepts LLC
08.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Maintenance Tech I
Hunt Military Communities
06.2017 - 08.2019
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Collaborated with team members to complete larger repair projects efficiently.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
Concrete Finisher, Equipment Operator, Delivery
Command Construction
09.2015 - 06.2017
- Improved project efficiency by accurately estimating and ordering materials for concrete finishing tasks.
- Enhanced overall job site safety by ensuring proper usage of tools and equipment during concrete finishing processes.
- Ensured timely completion of projects by effectively managing time and resources for various concrete finishing tasks.
- Increased client satisfaction by efficiently addressing concerns and providing high-quality finished surfaces.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
- Maintained consistent quality in finished surfaces by meticulous attention to detail and adherence to industry standards.
- Reduced material wastage through effective use of leveling, screeding, and concrete smoothing techniques.
- Contributed to a positive work environment by maintaining open communication with team members and supervisors on project progress.
- Assisted in training new employees on proper techniques and best practices for concrete finishing tasks.
- Ensured compliance with local building codes and regulations during all stages of the concrete finishing process.
- Streamlined workflow on job sites by skillfully operating various pieces of heavy machinery used in the concrete finishing process.
- Strengthened relationships with clients through clear communication, professionalism, and consistently meeting deadlines for project completion.
- Supported overall project success through expert knowledge of curing times, weather conditions, and other variables affecting final results in the concrete finishing process.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks related to concrete finishing.
- Achieved aesthetically pleasing results on decorative finishes using stamping or staining techniques tailored to individual client preferences.
- Adapted quickly to changing job site requirements or unforeseen challenges without compromising quality or exceeding deadlines in completing assigned tasks related to concrete finishing.
- Served as a reliable resource for team members and supervisors alike when it came to understanding the nuances of concrete finishing, ensuring all decisions were made with optimal results in mind.
- Demonstrated versatility by successfully completing various types of concrete projects, including residential, commercial, and industrial applications.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Created specific finishes on poured concrete.
- Shoveled materials such as dirt, gravel, and asphalt.
- Wore correct clothing and protective equipment for jobs.
- Mixed, spread, and patched concrete to specifications.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Operated equipment such as forklifts safely to efficiently complete site work.
- Troweled and finished concrete to create textured or decorative surfaces.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Cut, chipped, or sawed concrete to create desired shapes.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
- Applied sealers or waterproofing to concrete as required by project.
- Measured and marked areas for deploying concrete.
- Operated range of heavy equipment on regular basis with advanced skill.
- Drove vehicles to and from work sites and maintained clean driving record.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Followed safety protocols while operating machinery.
- Monitored fuel, oil and water levels of heavy equipment.
- Operated heavy equipment to move large quantities of dirt and debris.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Loaded and unloaded construction materials on site.
- Inspected and maintained heavy equipment used in construction projects.
- Employed bulldozers, loaders and backhoes for construction projects.
- Operated compactors to compact soil, asphalt and other materials.
- Read blueprints and understood technical drawings.
Carpenter
Richardson Construction
07.2008 - 08.2015
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Read and interpreted blueprints to follow specifications of projects.
- Planned and executed work with proper tools and materials to maximize productivity.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Measured, drilled and sawed materials to perform successful home improvements.
- Measured materials to determine sizes and quantity required for construction project.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Repaired damaged doors, windows and other structures.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Measured, cut and installed drywall, paneling and other materials.
- Built and hung custom doors and frames.
- Safely operated electric cordless and hammer drills and cutting torches.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Inspected buildings to identify repair needs.
- Read and interpreted blueprints and construction documents to determine project directives.
- Managed inventory of tools, supplies and equipment.
- Operated forklifts and other heavy equipment.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Education
GED -
Delta Vo-0Tech
Marked Tree AR07.1987
Skills
- Business Management
- Budget Administration
- Administrative Oversight
- Project Management
- Project estimating
- Operations Management
Timeline
Owner/Manager of Operations
1G Construction Concepts LLC
08.2019 - Current
Maintenance Tech I
Hunt Military Communities
06.2017 - 08.2019
Concrete Finisher, Equipment Operator, Delivery
Command Construction
09.2015 - 06.2017
Carpenter
Richardson Construction
07.2008 - 08.2015
GED -
Delta Vo-0Tech