Hardworking freshly out of college young man. Looking to advance out of a small town and further my career within the electrical field. Looking to support my small family while needing better opportunities.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvment
McComb, MS
04.2022 - Current
Developed and actualized customer service initiatives to decrease wait times.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Offered basic technical support for clients on wide range of company products.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assistant Store Manager
McComb Market
McComb, MS
08.2021 - 04.2022
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Sales Associate
Ashley Furniture Homestore
McComb, MS
02.2020 - 07.2021
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new and potential customers.