Pedro Mendoza
Toms River,NJ
Summary
Proven Customer Service Associate with a track record of resolving complex customer issues, demonstrated at Shop Rite. Skilled in customer support and problem-solving, I excel in high-pressure environments, showcasing leadership and an understanding demeanor. My experience at Casino Pier enhanced my confidence, contributing to a customer satisfaction improvement by over 20%.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Shop Rite
07.2023 - Current
- I helped large groups of customers and was able to assess them with their problems.
- Handled customer complaints professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Ride Operator And Cashier
Casino Pier
06.2021 - 09.2022
I worked at Casino Pier where I was a ride operator and cashier. I was able to interact with various people throughout a daily basis and it allowed me to be more confident in talking to people.
Education
Central Regional High School
Bayville, NJ06.2023
Skills
- Customer Service
- Customer Support
- Problem Solver
- Team Leader
- Motivated
- Understanding
Timeline
Customer Service Associate
Shop Rite
07.2023 - Current
Ride Operator And Cashier
Casino Pier
06.2021 - 09.2022
Central Regional High School
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