Information Technology Specialist
United States Army National Guard
Fort Wayne, IN
03.2024 - Current
- Performed system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Promoted efficiency among departments with prompt resolution of system issues.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
