Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Norton

Edwardsville,IL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Jersey Mikes Subs

General Manager
05.2022 - Current
  • In charge of all marketing for the store.
  • Lead pre-shift meetings to boost team moral.
  • Maintained professional, organized, and safe environment for employees and guests.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • In charge of balancing labor costs through effective scheduling, while maintaining full shift-coverage.

Delivery Driver

Carlstedts Wholesale Florist
06.2021 - 03.2022
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Filled out load paperwork and DOT-mandated log books.

Stocker

Berry Town Produce
07.2019 - 03.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Supervised and trained new staff in performing census.
  • Answered customer questions and provided detailed product information.

Education

High School Diploma -

Bluff Creek Academy
Clinton, LA
05.2018

Skills

  • Sandwich Artistry
  • Time Management
  • Station Preparation
  • Superior Communication Skills
  • Inventory Counts
  • Team Oriented
  • Salesmanship

Timeline

Jersey Mikes Subs

General Manager
05.2022 - Current

Delivery Driver

Carlstedts Wholesale Florist
06.2021 - 03.2022

Stocker

Berry Town Produce
07.2019 - 03.2021

High School Diploma -

Bluff Creek Academy

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Clayton Norton