Clayton Peacock
Phenix City,AL
Summary
Dynamic leader with a proven track record at Fih Vending Solutions, excelling in relationship management and operations management. Enhanced company revenue through strategic business development and client engagement. Skilled in broad technical knowledge and staff management, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Vice President of Business Development
Fih Vending Solutions
2021.08 - Current
- Performed project management, coordination of space acquisition, facility planning, and office expansion projects.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Maintained and repaired all vehicles, machines, card readers while keeping records.
Automotive Service Advisor
Best Tire And Auto
2020.08 - 2021.07
- Answered questions and provided information for the client
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Ordered parts, searched for the best price between various part stores.
- Worked together with the technicians in a team effort to provide the client with an invoice and explain what service they require and why.
General Service Technician
Best Tire And Auto
2019.07 - 2020.08
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Preformed a broad range of vehicle repairs and maintenance, from mounting and balancing tires, programming TPMS systems to brakes and tune ups.
- Test drove client vehicles to determine possible failures.
Education
High School Diploma -
Auburn High School
Auburn, AL05.2017
Skills
- Relationship Management
- Operations Management
- Customer Engagement
- Order Management
- Broad technical knowledge
- Staff Management
Accomplishments
Upon joining Fih vending solutions, the company had only 8 vending machines, no warehouse and no vehicles. I managed to largely assist the growth of the company to over 80 machines in 5 cities, through which we gained a warehouse, multiple route vehicles, landed a partnership with Coca-Cola and established a premier name and reputation for vending solutions in the area.
Timeline
Vice President of Business Development
Fih Vending Solutions
2021.08 - Current
Automotive Service Advisor
Best Tire And Auto
2020.08 - 2021.07
General Service Technician
Best Tire And Auto
2019.07 - 2020.08
High School Diploma -
Auburn High School
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