Clayton Perkins
Buffalo
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Skilled Area Manager with experience mentoring and directing new team members.
Proficient professional with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.
Overview
3
3
years of professional experience
Work History
Key Holder
Dollar General
Buffalo
11.2024 - Current
- Conducted regular audits on store supplies to maintain adequate inventory levels.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Ensured compliance with all company policies and procedures.
- Replenished merchandise displays throughout the store as needed.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Inspected physical condition of store premises to identify any maintenance issues.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Area Manager
55Silver
Lancaster
04.2023 - 11.2024
- Reviewed staffing needs to ensure adequate coverage at all times at properties
- Monitored and evaluated district performance to ensure goals were met.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Resolved conflicts between employees or customers in a professional manner.
Sales Representative
Str8 Up Roofing & Construction
Newcastle
09.2022 - 04.2023
- Generated new sales leads through cold calling and networking activities.
- Performed market research to identify potential sales opportunities.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Woodshop Manager
Medallion Mint
Chickasha
11.2021 - 09.2022
- Assisted in researching new technologies that could benefit the company's woodworking capabilities.
- Implemented quality control measures throughout each stage of production process.
- Ordered necessary supplies to maintain a safe working environment with adequate stock levels.
- Inspected finished products for accuracy before shipping them out to customers.
- Maintained accurate inventory records for raw materials, finished products and supplies used in the shop.
- Created detailed reports outlining progress on projects and cost estimates for materials and labor.
Education
High School Diploma -
Chickasha High School
Chickasha, Oklahoma05-2017
Skills
- Opening and closing coordination
- Drawer counting
- Team member development
- Customer service management
- Bank deposits
- Resource allocation
- Team training and development
- Employee oversight
- Store operations oversight
- Front end operations
- Alarm systems
Timeline
Key Holder
Dollar General
11.2024 - Current
Area Manager
55Silver
04.2023 - 11.2024
Sales Representative
Str8 Up Roofing & Construction
09.2022 - 04.2023
Woodshop Manager
Medallion Mint
11.2021 - 09.2022
High School Diploma -
Chickasha High School