Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giorgia Deitrick

Cincinnati

Summary

Radiates creativity and upbeat personality, ensuring welcoming and enjoyable experience for clients. Possesses solid understanding of hair care techniques and products, with skills in cutting and styling. Strives to enhance client satisfaction and boost salon success through exceptional service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Key Holder

Salvation Army Thrift Store
10.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Coordinated with management to implement promotional strategies, driving foot traffic and sales.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service levels.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained newly hired sales team in upselling techniques.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Hairstylist

Assembly Salon
01.2025 - 02.2025
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Leveraged social media platforms to showcase work and attract broader clientele.

Server

Outback Steakhouse
04.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Hairstylist

Mandarin Salon
11.2023 - 03.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Education

Cosmetology

Paul Mitchell The School
Columbus, OH
12.2022

Skills

  • Customer service
  • Training and mentoring
  • Store maintenance
  • Workplace safety
  • Customer service management
  • Bank deposits
  • Daily reporting
  • Staff training
  • Employee scheduling
  • Product ordering
  • Scheduling coordination
  • Team building
  • Opening and closing coordination
  • Drawer counting
  • Sales quotas
  • Team building and motivation
  • Basic mathematics
  • Leadership development
  • Critical thinking
  • Goal setting and achievement
  • Product sales
  • Physical stamina
  • New store setups

Certification

Eyelash extensions

Acrylic nail extensions

Timeline

Hairstylist

Assembly Salon
01.2025 - 02.2025

Key Holder

Salvation Army Thrift Store
10.2024 - Current

Server

Outback Steakhouse
04.2024 - 10.2024

Hairstylist

Mandarin Salon
11.2023 - 03.2024

Cosmetology

Paul Mitchell The School

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Giorgia Deitrick