Clayton Pickett
Milford,MA
Summary
Highly motivated and customer-oriented professional with a strong background in hospitality and tourism management. Equipped with 2 years of practical experience gained during high school and an additional 2 years of specialized education at Johnson and Wales University in Providence, Rhode Island. Demonstrated expertise in providing exceptional customer service, ensuring guest satisfaction, and effectively communicating with diverse clientele. Skilled in multitasking, problem-solving, adapting to dynamic environments, Captain of Milford Volleyball team, ensuring and up keeping team moral. Proficient in cash handling, electrical equipment set - up, electrical equipment diagnostic and possess extensive product knowledge. A collaborative team player with excellent organizational skills, committed to delivering outstanding results in a fast-paced retail / industrial setting, and has experience in operating a plastic injection molding facility alone.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Handyman
American Products Inc.
Pawtucket, RI
04.2022 - 06.2023
- 100+ Hours hands on work / repair / and maintenance of plastic injection molding machines.
- Inventory management of molds / plastic pallets / produced goods.
- Capable of operating CRM networks to ship finished products to past clients efficiently.
- Performed basic electrical work and plumbing repairs such as removing electrical wires, unclogging drains and maintaining gutters.
- Sufficient in use of digital multimeter for sourcing output of new electrical applications
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Reduced machine downtime by performing regular maintenance checks and troubleshooting issues promptly.
Industrial Electrician Apprentice
QualTek Wireless
Bellingham, MA
01.2023 - 06.2023
- Enhanced equipment efficiency by performing regular maintenance and repairs on electrical systems.
- Contributed to a safer work environment by identifying and reporting potential hazards and implementing corrective actions.
- Supported team members in completing projects on time, by efficiently troubleshooting and resolving technical issues.
- Streamlined production processes with the installation of new electrical components for industrial machinery.
- Consistently adhered to all safety protocols while working with high voltage systems, ensuring minimal risk exposure for self and colleagues.
- Gained experience in reading blueprints, schematics, wiring diagrams, which resulted in accurate interpretation for successful project completion.
Audio Video Technician
Barney Monk LLC
Boston, MA
07.2023 - 08.2023
- Improved audio-video system performance by conducting regular maintenance and timely repair of equipment.
- Ensured seamless event production by efficiently setting up, operating, and tearing down audio-video systems.
- Collaborated with clients to determine audio-visual requirements for events, ensuring their satisfaction and successful execution.
- Troubleshot complex technical issues swiftly, minimizing disruptions during live performances or presentations.
- Coordinated with other departments such as lighting or staging to ensure cohesive event production.
- Contract based.
Administrative Clerk
H&r Block
Milford, MA
11.2021 - 04.2022
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Education
Electrical License - Electrical, Electronics And Communications Engineering
Petersons Trade School
Worcester, MA01-2022
No Degree - Hospitality Administration And Management
Johnson & Wales University
Providence, RI01-2020
High School Diploma -
Milford High School
Milford, MA05-2019
Skills
Exceptional customer service skills with a proven track record of ensuring guest satisfaction
- Strong verbal and written communication skills for effective interaction with customers and colleagues
- Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment
- In-depth product knowledge to assist customers and make appropriate recommendations
- Excellent problem-solving skills with the ability to analyze situations and provide effective solutions
- Proven ability to work collaboratively as part of a team to achieve shared goals
- Adaptability to changing circumstances, customer needs, and learning new procedures quickly
- Strong organizational skills, maintaining cleanliness and visual appeal of workspaces
- Basic and increasing understanding of the Italian language to further cater to international guests
Certification
American Hotel & Lodging Association upon the recommendation ofCthe certification Commission herby recognizes; Clayton W. Pickett as a Certified Guest Service Professional Making Connections, attesting to successful completion of the knowledge and experience requirements, reflecting a commitment to maintainign the highest standards of competence as a hospitality professional.
Timeline
Audio Video Technician
Barney Monk LLC
07.2023 - 08.2023
Industrial Electrician Apprentice
QualTek Wireless
01.2023 - 06.2023
Handyman
American Products Inc.
04.2022 - 06.2023
Administrative Clerk
H&r Block
11.2021 - 04.2022
Electrical License - Electrical, Electronics And Communications Engineering
Petersons Trade School
No Degree - Hospitality Administration And Management
Johnson & Wales University
High School Diploma -
Milford High School