Clear Vang
Sacramento,CA
Summary
Developed versatile skills in fast-paced, customer-oriented environment. Demonstrated expertise in managing tasks efficiently and maintaining high levels of accuracy. Seeking to transition into new field where these skills can drive exceptional performance and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Tillys
04.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Sales Associate
HiHi Mochi
06.2023 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
L&L Hawaiian BBQ
12.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Cosmetology - Cosmetology
Paul Mitchell The School Sacramento
2100 Arden Way #265, Sacramento, CA 9582507.2024
High School Diploma -
Valley High School
6300 Ehrhardt Ave, Sacramento, CA 9582305-2022
Skills
- Customer Needs Assessment
- Order Processing
- Payment Processing
- Upselling
- Conflict Resolution
- Cash Register Operation
- Persuasion techniques
- Promotional support
- Client Account Management
- Sales Training
- Relationship building
Languages
Hmong
Professional Working
Timeline
Retail Sales Associate
Tillys
04.2025 - Current
Sales Associate
HiHi Mochi
06.2023 - 09.2023
Cashier
L&L Hawaiian BBQ
12.2021 - 06.2023
Associate of Cosmetology - Cosmetology
Paul Mitchell The School Sacramento
High School Diploma -
Valley High School
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