Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Chris Leithem

Mission Viejo,CA

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

16
16
years of professional experience

Work History

Sales Representative

Rockin' Jump Trampoline Park
San Clemente, CA
01.2017 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Surpassed owner's expectations in execution of job duties across the board.

Head Waiter

Sapphire Laguna
Laguna Beach, CA
11.2015 - 05.2017
  • Applied comprehensive knowledge of wine, spirits and beer to increase daily beverage sales.
  • The highest grossing sales of all staff by 30%, consistently.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with chefs on menu changes, staffing needs and ways to improve overall restaurant functionality.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Head Waiter

Sellane Steak Tavern
Laguna Beach, CA
06.2013 - 11.2015
  • Supervised server staff and simultaneously served personal section of tables.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Coached employees on salesmanship and updated menus to increase sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Manager

Hansen Construction Inc
Aspen, CO
03.2006 - 05.2013
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Accomplished multiple tasks within established timeframes.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Onboarded new employees with training and new hire documentation.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Approved regular payroll submissions for employees.

Education

Associate of Arts - Psychology

Saddleback College
Mission Viejo, CA
06.1998

Skills

  • Sales expertise
  • Customer Relations
  • Account servicing
  • Lead prospecting
  • Network development
  • Account development

Timeline

Sales Representative

Rockin' Jump Trampoline Park
01.2017 - Current

Head Waiter

Sapphire Laguna
11.2015 - 05.2017

Head Waiter

Sellane Steak Tavern
06.2013 - 11.2015

Manager

Hansen Construction Inc
03.2006 - 05.2013

Associate of Arts - Psychology

Saddleback College

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Chris Leithem