Clemente Ovalle
San Diego,CA
Summary
Well-rounded Bartender committed to providing customers a great time and delivering exceptional services in bar area. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Hardworking waiter with relationship-building and time management skills in restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
La Isla
Santiago
10.2023 - 01.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
Restaurant Waiter
KA
Santiago, Chile
07.2023 - 09.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Skills
- Menu Memorization
- Food Service
- Safe serving knowledge
- Courteous
- Anticipating guest needs
- Order Management
- Bar service preparation
- Outgoing Personality
- Service Quality
- Order Taking
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Professional Bartender Certificate (Bar Academy, Santiago, Chile)
Timeline
Bartender
La Isla
10.2023 - 01.2024
Restaurant Waiter
KA
07.2023 - 09.2023
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