Cleo Fiedler
Beacon,NY
Summary
Cleo is a recent college graduate who holds her B.F.A in Musical Theatre. Being involved in the theater, Cleo prides herself on her excellent communication and customer service skills. Cleo strives to contribute her keen attention to detail and a positive attitude into the work environment.
Overview
8
8
years of professional experience
Work History
Box Office/Front of House Manager
Western Connecticut State University
Danbury, CT
08.2025 - 05.2026
- Managed daily front-of-house operations, ensuring seamless service and customer satisfaction.
- Trained new staff on procedures, enhancing team efficiency and service quality.
- Coordinated event logistics, optimizing space utilization and guest experience.
- Implemented feedback mechanisms to gather guest insights for continuous improvement.
- Resolved customer complaints promptly, fostering positive relationships with patrons.
Cashier/Server
Zora Dora Popsicles
Beacon, NY
06.2024 - 08.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product selections, enhancing their shopping experience.
- Educated customers on seasonal flavors and promotions to boost sales engagement.
- Handled cash management tasks, including balancing registers at shift end.
Cashier/Server/Clerk
Barbs Butchery
Beacon, NY
06.2023 - 01.2024
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Answered phone calls efficiently answering questions and taking food orders.
Babysitter & Petsitter
Self Employed
Beacon, NY
09.2018 - Current
- Provided attentive care and supervision for multiple children, ensuring safety and well-being.
- Communicated effectively with parents regarding children's progress and daily activities.
- Established routines that fostered a supportive environment for emotional development.
- Provided exceptional care for diverse pets, ensuring their health and well-being.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
Education
B.F.A - Musical Theatre
Western Connecticut State University
Danbury, CT05-2026
Skills
- Customer Service
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Extremely organized
Timeline
Box Office/Front of House Manager
Western Connecticut State University
08.2025 - 05.2026
Cashier/Server
Zora Dora Popsicles
06.2024 - 08.2025
Cashier/Server/Clerk
Barbs Butchery
06.2023 - 01.2024
Babysitter & Petsitter
Self Employed
09.2018 - Current
B.F.A - Musical Theatre
Western Connecticut State University