Cleondra Young
High Point,NC
Summary
Highly adaptable, analytically-driven, certified medical assistant seeking the opportunity to expand on experience, great customer service, knowledge, and capabilities.
Accomplished measurable results while leading teams of four in a dynamic, fast-paced environment. Practice medicine in accordance with the current standards of care. Complete patient charting and all required paperwork in a timely manner. Participate in the development and review of policy implementation. Practice medicine within the scope of license, training, and credentialing. Sort and allocate the treatment of patients in accordance to a priority system.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Digestive Health Specialists, P.A.
King, NC
04.2025 - Current
- Administered patient vaccinations and injections following strict safety protocols.
- Coordinated patient scheduling and managed follow-up appointments efficiently.
- Assisted in clinical procedures, ensuring compliance with healthcare regulations and standards.
- Conducted patient intake assessments, gathering vital information for accurate record-keeping.
Certified Medical Assistant
Novant Health, Inc
Winston Salem, NC
08.2023 - 04.2025
- Administered injections under the direction of a physician or nurse practitioner.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Executed specimen preparation for laboratory testing and conducted routine laboratory analyses.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assisted with scheduling patient appointments and follow-up visits.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Organized and managed patient appointment scheduling through phone and in-person interactions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Medical Assistant
Duke Health Gynecologist
Durham, North Carolina
05.2024 - 08.2024
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Handled general office duties to support administrative staff during peak hours.
- Positioned patients properly during examination or treatment for comfort and safety.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Administered medications under physician's supervision.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections under the direction of a physician or nurse practitioner.
Clinic Certified Medical Assistant
Cone Health System
Kernersville, NC
10.2023 - 05.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Collected samples from patients for laboratory testing purposes.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
Travel Certified Medical Assistant
Aya Healthcare First Health Urgent Care
Faribault, MN
06.2023 - 09.2023
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Certified Medical Assistant
Chesapeake Regional Hospital
Chesapeake, VA
11.2021 - 04.2023
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Measured vital signs and took medical histories to prepare patients for examination.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Child and Youth Program Assistant/Certified Nursing Assistant/Advanced CMA
United States Air Force, USAF
Ramstein , Germany
11.2019 - 11.2021
- Assisted with medication administration, including dispensing and documentation of patient medications.
- Verified accuracy of doctor orders prior to administering medications.
- Maintained accurate records regarding patient's medical history, vital signs and progress notes.
- Maintained medication stock and cleaned patient rooms and equipment.
- Assessed patient needs in response to medications.
National Certified Medical Assistant
Landstuhl Regional Medical Center-Emergency Room
Ramstein, Germany
03.2019 - 08.2021
- Assisted in scheduling patient appointments and maintaining accurate records.
- Collected vital signs including blood pressure, temperature and pulse rate.
- Provided assistance to physicians during examinations and treatments.
- Prepared laboratory specimens for testing and analysis.
- Administered medication and injections under the direction of a physician or nurse practitioner.
- Documented patient care services by charting in electronic medical records.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Assisted nursing staff with bedside care procedures such as wound dressing changes or catheterizations.
- Cleaned and maintained medical equipment following procedures and standards.
Certified Nursing Assistant/Advanced CMA
North Central Baptist Hospital
San Antonio, TX
03.2014 - 11.2018
- Assisted with transferring patients in and out of beds, wheelchairs or other adaptive equipment.
- Administered prescribed medications under the direction of a Registered Nurse or Licensed Practical Nurse.
- Measured and recorded height and weight of patients as required.
- Recorded food and fluid intake and output information on daily flow sheets.
- Followed safety precautions while providing patient care services.
- Demonstrated knowledge of infection control practices while caring for multiple patients at one time.
- Responded promptly to requests from nurses or physicians regarding patient care needs.
Education
High School Diploma -
Concorde Career College
San Antonio, TX06.2015
Certified Nursing Assistant -
Mount Eagle College University
Winston Salem, NC06.2014
High School Diploma - Pre Nursing
Simon G Atkins High School
Winston-Salem, NC06.2010
Skills
Leadership and Training Skills
Management Skills
Policy Implementation
Microsoft Office Suite
Conflict resolution
Assist in specialized care
Rooming patients
Injections
Triage
Blood Draws
Medications Refills
Prior Authorization
Vitals signs
Scheduling
Problem-solving
Presentation Skills
Active Listening
Customer service
Timeline
Certified Medical Assistant
Digestive Health Specialists, P.A.
04.2025 - Current
Certified Medical Assistant
Duke Health Gynecologist
05.2024 - 08.2024
Clinic Certified Medical Assistant
Cone Health System
10.2023 - 05.2024
Certified Medical Assistant
Novant Health, Inc
08.2023 - 04.2025
Travel Certified Medical Assistant
Aya Healthcare First Health Urgent Care
06.2023 - 09.2023
Certified Medical Assistant
Chesapeake Regional Hospital
11.2021 - 04.2023
Child and Youth Program Assistant/Certified Nursing Assistant/Advanced CMA
United States Air Force, USAF
11.2019 - 11.2021
National Certified Medical Assistant
Landstuhl Regional Medical Center-Emergency Room
03.2019 - 08.2021
Certified Nursing Assistant/Advanced CMA
North Central Baptist Hospital
03.2014 - 11.2018
High School Diploma -
Concorde Career College
Certified Nursing Assistant -
Mount Eagle College University
High School Diploma - Pre Nursing
Simon G Atkins High School