CLEOPATRA ISIKWE
Providence
Summary
Accomplished and discreet Estate & Operations Manager with extensive experience overseeing luxury residences, multi-property portfolios, and international estates for ultra-high-net-worth families. Known for operational excellence, vendor and staff leadership, and complete confidentiality. Expert in optimizing property performance, managing hospitality-level service standards, and coordinating seamless logistics across global locations.
Overview
10
10
years of professional experience
Work History
Private Family Operations & Estate Manager
International Private Family
01.2020 - 01.2024
- Directed daily operations of luxury properties in Vail (CO), Boston (MA), New York City (NY), and Cape Town (South Africa), ensuring seamless maintenance, service excellence, and household continuity.
- Supervised 10+ vendors and contractors for maintenance, landscaping, renovation, and seasonal readiness.
- Implemented digital maintenance tracking systems to reduce repair turnaround by 25%.
- Managed Airbnb and private short-term rental operations, achieving consistent 5 guest satisfaction and maximizing occupancy rates.
- Oversaw annual budgets, procurement, and inventory control, ensuring cost-effective property management.
- Maintained strict confidentiality and acted as trusted liaison between principals, staff, and service providers.
Therapy Consultant (Medical Device)
Nevro Corp
01.2020 - 12.2020
- Provided in-field support for physicians and hospitals, coordinating spinal cord stimulation procedures and clinical education.
- Managed surgical inventory, scheduling, and logistics across multiple territories.
- Ensured adherence to medical protocols and operational precision during live cases.
Ophthalmology Practice Assistant
Private Practice
Providence
01.2019 - 12.2020
- Assisted physicians during in-office procedures, imaging, and patient care coordination.
- Managed clinic inventory, scheduling, and patient financial counseling, improving workflow efficiency.
Medical Sales Representative
Aluta Healthcare
01.2016 - 12.2018
- Expanded sales territory from $400K to $2M+ annually, ranking in the Top 10% nationally.
- Increased client base by 45% through consultative sales and hospital partnerships.
- Delivered product training, clinical demonstrations, and post-sale technical support.
Licensed Realtor
Keller Williams / Ali Jones Realty
01.2014 - 12.2016
- Managed full rental lifecycle for luxury and high-income properties, increasing premium rentals by 25%.
- Recognized as “Rookie of the Year” for exceeding sales targets and client satisfaction metrics.
Education
Medical Sales College - Medical Device Training Program
Medical Sales College
Allentown, PA05-2019
Bachelor of Science - Business Administration
Nichols College
Bachelor of Arts - Information Management
University of South Africa
Skills
- Luxury Estate Management
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Confidentiality maintenance
- Project planning
- Analytical thinking
- Cultural awareness
- Private Household Operations
- Vendor & Staff Leadership
- Short-Term Rentals & Hospitality
- Real Estate Portfolio Oversight
- Preventive Maintenance Programs
- Confidential Family Support
- Budgeting & Procurement
- Cross-Cultural Communication
- Process & Systems Optimization
- Quality assurance
- Communication
- Conflict resolution
- Maintenance & repair
- Recordkeeping
References
Available upon request.
Professional Highlights
- Managed and optimized multi-national luxury properties across four countries and multiple U.S. states.
- Integrated hospitality-grade service standards with operational discipline to deliver exceptional family and guest experiences.
- Designed and implemented efficient vendor management and preventive-maintenance tracking systems.
- Dual-career foundation in estate management, real estate, and healthcare operations, offering a unique blend of business acumen and service excellence.
Timeline
Private Family Operations & Estate Manager
International Private Family
01.2020 - 01.2024
Therapy Consultant (Medical Device)
Nevro Corp
01.2020 - 12.2020
Ophthalmology Practice Assistant
Private Practice
01.2019 - 12.2020
Medical Sales Representative
Aluta Healthcare
01.2016 - 12.2018
Licensed Realtor
Keller Williams / Ali Jones Realty
01.2014 - 12.2016
Medical Sales College - Medical Device Training Program
Medical Sales College
Bachelor of Science - Business Administration
Nichols College
Bachelor of Arts - Information Management
University of South Africa