Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Excelled in cross-functional collaboration, achieving significant improvements in project quality and data integrity. Skilled in Microsoft Excel and Salesforce, with a strong focus on achieving and exceeding business goals.
Hi, I’m
Cleopatra E Sengendo
Houston,TX
Summary
Overview
5
years of professional experience
Work History
Floor & Decor
Design Consultant
08.2022 - Current
Job overview
- Conduct project testing and regression testing to ensure product quality and functionality, aligning with customer design needs.
- Utilize quality verification processes to ensure data integrity and accuracy, supporting informed decision-making in design sales.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Provide ongoing training and coaching to team members, fostering a culture of continuous improvement and customer engagement.
- Oversee workflow administration, ensuring timely project completion and effective distribution of tasks within the commission team.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintain compliance with internal controls and reporting standards, contributing to overall business integrity and performance.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Bury Crew LLC
Project Coordinator
12.2021 - Current
Job overview
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Projects/Testing/Special Projects: Project testing, regression testing, new product testing, product revisions
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Maintained database and spreadsheets with accurate inventory and status.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
- Reported regularly to managers on project budget, progress, and technical problems.
- Analyzed project performance data to identify areas of improvement.
Bury Crew LLC
Office Administrator
07.2019 - 12.2021
Job overview
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Reconciled account files and produced monthly reports.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Workflow administration: Monitors workflow and distributes work to members of the commission tea
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Arts from Psychology
01-2025
University Overview
Lone Star CollegeHouston, TX
Associate of Arts
08-2022
University Overview
- Dean's List [Spring, 2021]
- 4.0 GPA
Skills
- Stakeholder engagement
- Strategic planning
- Competitive Analysis
- Microsoft Excel expertise
- Rules and regulations
- Financial management
- Program management
- Project coordination
- Innovation management
- Creativity and innovation
- Business strategy
- Content development
Timeline
Design Consultant
Floor & Decor
08.2022 - Current
Project Coordinator
Bury Crew LLC
12.2021 - Current
Office Administrator
Bury Crew LLC
07.2019 - 12.2021
Southern New Hampshire University
Bachelor of Arts from Psychology
Lone Star College
Associate of Arts
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