Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cleophus Martin

Grand Rapids

Summary

Dynamic Computer Bench Technician at Service Express, with expertise in enterprise data center equipment maintenance and troubleshooting. Proven ability to enhance team collaboration and streamline repair processes, resulting in improved efficiency. Adaptable problem solver, skilled in network software testing, dedicated to delivering exceptional service and innovative solutions in fast-paced environments. A Data Center Technician role at CoreWeave would not only be a perfect fit for a next-step career move, but also a role that aligns directly with my main passion. Networking.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Computer Bench Technician

Service Express
Grand Rapids
06.2025 - Current
  • Assembled and tested enterprise data center equipment for service requests.
  • Diagnosed and repaired malfunctioning enterprise equipment, including but not limited to HP, IBM, Dell, Cisco, Juniper, Sun, etc.
  • Collaborated with team members to streamline repair processes and improve efficiency.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Researched unknown equipment and software, then documented and taught the repair process to improve overall lab efficiency.
  • Specialized in testing and refurbishing many different switches and routers, which gave a great comfort level with several software and operating systems. (Cisco IOS, IOS XE, NX-OS, JuniperOS, etc.)
  • Disassemble enterprise equipment, and add the various parts into stock to be used for cost prevention on future service tickets.

Teacher/Performer

Professional Dancer
Grand Rapids
06.2008 - 02.2023
  • I learned dance over the phone, which solidified my quick and adaptable learning abilities.
  • Used great communication skills to teach many dance workshops to adults and children of all ages.
  • Perform and do well under pressure during many contests, auditions, showcases, or judging opportunities.
  • Use an understanding of technology to promote and display craft on a global scale.
  • Performed and competed on the TV show, So You Think You Can Dance.
  • Globally recognized for innovating a form of dance by utilizing the knowledge that was obtained.

Electronics Clerk

Meijer
Mount Pleasant
08.2017 - 08.2020
  • Communicate with all customers, both in person and on the phone, in order to best serve any needs or concerns, to ensure complete customer satisfaction.
  • Utilize knowledge of cash registers, inventory scanners, printers, computers, TVs, etc. To complete customer transactions and leave a great impression upon leaving the store.
  • Operate photo lab equipment to develop and craft various photos, picture books, canvases, and special item orders.
  • Troubleshoot any problems with the photo lab equipment via written communication with online service technicians.

Education

Some College (No Degree) - Law Enforcement/Nursing

Mid Michigan Community College
Mount Pleasant, MI

Skills

  • Software testing
  • Network troubleshooting
  • Enterprise equipment maintenance
  • Team collaboration
  • Problem solving
  • Time management
  • Adaptability

Certification

  • Studying for CCNA
  • Studying for Linux+
  • Studying Python for automation reasons

Timeline

Computer Bench Technician

Service Express
06.2025 - Current

Electronics Clerk

Meijer
08.2017 - 08.2020

Teacher/Performer

Professional Dancer
06.2008 - 02.2023

Some College (No Degree) - Law Enforcement/Nursing

Mid Michigan Community College

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