CLERE IRVIN
Summary
I am a versatile professional with a passion for fashion and creativity. I am seeking opportunities to explore these interests further in my career. My experience has honed my customer service, selling, organization, creative thinking, and digital marketing skills.
I am known for being personable and able to work in teams. I am also fast-learning and have a strong work ethic. I am eager to apply these qualities to new challenges in my work in future jobs and industries.
Overview
3
3
years of professional experience
Work History
Server
My House Sports Bar and Night Club
02.2024 - Current
- As a Server at My House, my role is to walk around the bar and take customer orders for food and drink
- This is a fast-paced job with lots of action happening around me
- Some struggles in this job are being able to find the customers once they have ordered from me due to the establishment being a bar where the customers generally roam.
Babysitter
Families In The Community
04.2022 - Current
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Volunteer
Food Bank Market
08.2023 - 04.2024
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations.
Customer Service Specialist
Beauty Brands
02.2023 - 03.2024
- Greeting and guiding customers in finding their desired products is a key aspect of my role
- I took pride in organizing incoming shipments, maintaining a tidy store, and creating a pleasant shopping experience for all visitors.
- Handled escalated calls calmly, finding resolutions that satisfied the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Golf Guest Service Associate
Creekmoor Country Club
04.2022 - 08.2023
- I maintained and organized golf carts to ensure a seamless golfing experience
- I took pride in keeping the greens and driving range clean and inviting for all the players
- Providing exceptional customer service was a key aspect of my role, assisting golfers with their clubs and addressing any on-course issues they faced
- Managed the pro shop, ensuring a proper inventory of golf balls and a well-organized display.
Tutor
Mill Creek Upper Elementary School
08.2022 - 05.2023
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistently reinforcing complex concepts.
- Utilized various assessment tools to evaluate student progress and adjust instruction for optimal results.
- Developed student confidence through positive reinforcement strategies.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Hostess
Martin City Brewing Co.
04.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
Bachelor of Arts - Textile And Apparel
University of Missouri - Columbia
Columbia, MO05.2027
Bachelor of Arts - Journalism, Strategic Communications
University of Missouri - Columbia
05.2023
Bachelor of Arts - Journalism, Strategic Communications
University of Missouri - Columbia
Columbia, MO05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Sales Techniques
- Good communication skills
- Team player mentality
Affiliations
- Gamma Phi Beta, Alpha Delta Chapter
Timeline
Server
My House Sports Bar and Night Club
02.2024 - Current
Volunteer
Food Bank Market
08.2023 - 04.2024
Customer Service Specialist
Beauty Brands
02.2023 - 03.2024
Tutor
Mill Creek Upper Elementary School
08.2022 - 05.2023
Babysitter
Families In The Community
04.2022 - Current
Golf Guest Service Associate
Creekmoor Country Club
04.2022 - 08.2023
Hostess
Martin City Brewing Co.
04.2021 - 08.2021
Bachelor of Arts - Textile And Apparel
University of Missouri - Columbia
Bachelor of Arts - Journalism, Strategic Communications
University of Missouri - Columbia
Bachelor of Arts - Journalism, Strategic Communications
University of Missouri - Columbia
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