Summary
Overview
Work History
Education
Skills
References
Timeline
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CLERESSA RODRIGUEZ

Los Angeles,CA

Summary

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience

Work History

LOAN PROCESSOR

Westlake Financial Services
07.2015 - 04.2020
    • Booked 250 plus loans monthly
    • Reviewed and verified borrowers' income, employment, credit report, proof of residence, vehicle title, vehicle pictures and insurance information to prepare loan applications for underwriting submittal
    • Ensured all files were complete prior to underwriting hand-off and coordinated with notaries to ensure smooth closings
    • Maintained communication with borrowers, and updated loan officer's, and answered questions and concerns about the process, and gave periodic updates to ensure each piece of the loan transaction is completed appropriately and timely
    • Demonstrated effective customer communication and service skills
    • Prepared contracts for signing via DocuSign and quoted the terms of the contract prior to sending
    • Responsible for the submission of customer fund requests and sending all completed loans to booking.

SALES CONSULTANT

Diamond Wireless Verizon
09.2012 - 08.2015
  • Advised customers about new models and assisted customer in determining which cell phone is suitable to their needs.
  • Quoted prices, credit terms and prepared sales contracts for orders obtained.
  • Organized proper display of cell phones and maintained accurate inventory of products daily.
  • Performed demonstrations to first time cell phone users and educated customers regarding benefits of products and services.
  • Monitored monthly sales and reached sales targets.

Education

GED -

New Opportunities Charter School
Los Angeles, CA

Skills

    • Excellent listening skills
    • Adaptability
    • Self-starter
    • Interpersonal communication
    • Teamwork
    • Ability to multi-task
    • Bandaging/Wound care
    • [ICD-10CM / CPT] coding
    • Medical terminology knowledge
    • Clear Communication
    • Examination Preparation
    • Appointment Setting
    • Knowledge of EKG rhythm interpretation
    • Sterilization techniques / infection control
    • Inventory Management
    • Computerized billing / Bookkeeping Support
    • Venipuncture Expertise
    • EMR / EHR
    • Payment Processing
    • Injections
      • Microsoft/QuickBooks
      • Alpha-Numeric filing
      • Vital signs
      • Customer Service
      • Patient support
      • HIPAA Compliance
      • Lab testing/Phlebotomy
      • Visual acuity and color vision testing
      • Throat culture / rapid strep test
      • Urinalysis / dip /urine Hcg
      • Hot/cold modalities / Mobility device
      • ROM/TENS application/ Ultrasound
      • Pap/pelvic exam setup
      • Certified in CPR/AED
      • Certifications:

      • AHA BLS: Adult,Child,Infant and AED
      • Stericycle bloodborne Pathogen
      • HIPPA
      • OSHA/Lab safety

References

References available upon request

Timeline

LOAN PROCESSOR

Westlake Financial Services
07.2015 - 04.2020

SALES CONSULTANT

Diamond Wireless Verizon
09.2012 - 08.2015

GED -

New Opportunities Charter School
CLERESSA RODRIGUEZ