Clifford Juntura
Winslow,Maine
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Store Manager
Spectrum
Waterville, Maine
11.2021 - Current
- Coached sales specialist in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
GO WIRELESS
Waterville, Maine
08.2018 - 11.2021
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales consultants in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted in recruiting, hiring and training of team members.
Store Manager
AMCOMM WIRELESS
Waterville, Maine
08.2012 - 07.2018
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales consultants in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted in recruiting, hiring and training of team members.
Operations Manager
Cell Medic
Waterville, Maine
06.2013 - 07.2018
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Insurance Sales Producer
CONSUMER UNITED, LLC.
Boston, Massachusetts
08.2011 - 06.2012
- Sell insurance policies to individuals on behalf of insurance companies
- Customize insurance policies that suits the individual needs of the customer
- Explain features and benefits of various policies to promote sale of insurance plans.
Education
Bachelor of Science - Business Management
Thomas College
Waterville, Maine05.2010
Skills
- Accurate Cash Handling
- Staff Management
- Team Leadership
- Staff Training
- Customer Service
- Goals and Performance
- Maximizing Profitability
- Sales Expertise
- Inventory Management
- Product and Service Sales
- Retail Merchandise Quality Standards
- Delegating Work
Timeline
Store Manager
Spectrum
11.2021 - Current
Store Manager
GO WIRELESS
08.2018 - 11.2021
Operations Manager
Cell Medic
06.2013 - 07.2018
Store Manager
AMCOMM WIRELESS
08.2012 - 07.2018
Insurance Sales Producer
CONSUMER UNITED, LLC.
08.2011 - 06.2012
Bachelor of Science - Business Management
Thomas College
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