Clifford Matthews
Clarksburg
Summary
Shift Supervisor with extensive experience at Sheetz, excelling in employee training and workplace safety. Proven track record in enhancing customer satisfaction and fostering a positive work environment. I effectively resolved issues and improved operational efficiency, contributing to a high-performing team culture.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Sheetz
06.2025 - Current
- Supervised daily operations to ensure optimal service and efficiency.
- Trained team members on proper customer service techniques and operational procedures.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Conducted regular quality checks on food items to uphold company standards.
- Helped store management meet standards of service and quality in daily operations.
Flex Supervisor
Sheetz
11.2024 - 06.2025
- Traveled between different Stores, depending on where i was needed
- Supervised daily operations, ensuring compliance with safety protocols and procedures.
- Trained new employees on operational processes and company standards.
- Assisted in resolving customer inquiries and issues promptly and effectively.
- Addressed employee concerns promptly, fostering a positive work environment that encouraged growth and development.
Team Member
Sheetz
07.2021 - 11.2024
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Liberty High School
Clarksburg, WVSkills
- Employee training
- Workplace safety
- Small Electronic repair
- Management
Timeline
Shift Supervisor
Sheetz
06.2025 - Current
Flex Supervisor
Sheetz
11.2024 - 06.2025
Team Member
Sheetz
07.2021 - 11.2024
High School Diploma -
Liberty High School