CLIFFORD YOUNT
Houston,TX
Summary
Retail Store Manager with 10 years of experience in team building, customer service enhancement, and operational efficiency. Proven track record in coaching leadership and achieving high performance standards. Recently relocated and seeking a long-term leadership role
Overview
7
7
years of professional experience
Work History
STORE MANAGER
UGG
Elizabeth, NJ
05.2025 - 01.2026
- Lead, coach, and develop a diverse team to deliver luxury-level service and uphold UGG's brand standards.
- Manage all store operations: inventory control, visual merchandising, payroll, scheduling, and compliance.
- Analyze sales trends and implement strategies to increase conversion, sales, and average transaction value.
- Maintain brand integrity through product storytelling, visual standards, and team training.
- Execute corporate initiatives and translate them into measurable in-store results.
STORE MANAGER
PUMA
Elizabeth, NJ
12.2023 - 05.2025
- Directed high-volume store operations, consistently achieving and exceeding sales targets and KPIs.
- Recruited, trained, and developed staff to strengthen service, performance, and store culture.
- Managed labor, payroll, and scheduling to optimize productivity and control operational costs.
- Improved inventory accuracy and reduced shrink through streamlined processes.
- Resolved customer issues promptly to maintain loyalty and satisfaction.
- Used sales and financial reports to identify growth opportunities and operational improvements.
GENERAL MANAGER
Forever 21
Elizabeth, NJ
10.2018 - 12.2023
- Managed daily operations for a high-volume store with 50+ employees.
- Oversaw payroll, inventory management, cash handling, and store opening/closing procedures.
- Built customer relationships through hands-on engagement and service leadership.
- Developed team performance through coaching, training, and collaboration.
- Supported recruiting, onboarding, and continuous development of staff.
- Increased customer satisfaction by improving team selling skills and product knowledge.
- Implemented retention programs that reduced employee turnover.
Education
BBA -
NYU Stern School of Business
NY05.2021
Skills
- Retail Operations Management
- Conflict resolution
- Strategic planning
- Payroll & Scheduling Management
- Brand Standards & Compliance
- Team building
Personal Information
Willing To Relocate: Anywhere
Timeline
STORE MANAGER
UGG
05.2025 - 01.2026
STORE MANAGER
PUMA
12.2023 - 05.2025
GENERAL MANAGER
Forever 21
10.2018 - 12.2023
BBA -
NYU Stern School of Business