Clifton Bryant

OSL Wireless

03.2012 - 05.2024

Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Increased customer satisfaction by providing expert advice on mobile devices and plans.
Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Organized promotional events within the store to attract new customers and increase brand awareness within the community.
Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.
Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.

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