Clifton Randolph
Orangevale,United States
Summary
Customer-savvy individual accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
10
10
years of professional experience
Work History
Dispensary Manager
Highlands Health And Wellness
Shingle Springs, CA
11.2012 - 05.2018
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Trained and guided team members to maintain high productivity and performance metrics.
- Delegated various daily tasks to employees, streamlining daily progress and efficiency.
- Negotiated price and service with vendors to decrease expenses and increase profit.
Lead Bartender
Cuevitas Cantina And Grill
Folsom, CA
05.2005 - 08.2007
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Barista
The Art Of Java
Fair Oaks, CA
02.1996 - 08.1998
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Education
Associate of Arts - Liberal Arts
American River College
Sacramento, CA05.2001
Associate of Arts - Social Sciences
American River College
Sacramento, CA12.2000
Skills
- Patron Rapport
- Supply and Inventory Maintenance
- Mixology Techniques
- Liquor, Beer and Wine Knowledge
- Hospitality and Guest Service
- Money Handling
Timeline
Dispensary Manager
Highlands Health And Wellness
11.2012 - 05.2018
Lead Bartender
Cuevitas Cantina And Grill
05.2005 - 08.2007
Barista
The Art Of Java
02.1996 - 08.1998
Associate of Arts - Liberal Arts
American River College
Associate of Arts - Social Sciences
American River College