Clifton Stephens
Edmond,OK
Summary
Results-driven Store Director with extensive experience in retail management. Skilled in problem-solving and team collaboration, consistently exceeding company targets by implementing effective strategies to optimize store performance and improve customer service.
Overview
24
24
years of professional experience
Work History
Store Director
Academy Sports + Outdoors
Yukon, OK
12.2009 - Current
- Lead daily operations to optimize store performance and enhance customer satisfaction. Year over year above company goal 84%.
- Develop and implement strategic business moves to increase sales and improve inventory management.
- Mentor and train management team, create a culture of accountability and continuous improvement.
- Exceed company targets consistently through proactive monitoring of KPIs and execution of daily routines and building habits. T
- Conduct performance evaluations for salaried management, identifying areas for growth and development.
- Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
District Manager
Hibbetts Sports
Oklahoma City, OK
05.2002 - 04.2008
- Directed multi-store operations, ensuring adherence to company policies and procedures.
- Collaborated with cross-functional teams to execute marketing campaigns effectively in stores.
- Developed training programs for staff, improving customer service standards and employee retention.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Mentored store managers, enhancing team performance and operational efficiency.
- Analyzed sales data to identify trends, driving strategic initiatives for revenue growth.
Education
Some College (No Degree) - Business Management
Northern Oklahoma College
Tonkawa, OKSkills
- Brand awareness
- Delegation
- Leadership development
- Strategic thinker
- Operational efficiency
- Self Starter
- Friendly and positive
- Customer service
- Problem-solving
Accomplishments
- Achieved Top 5 -10 Report Card store ranking year over year.
- Currently Rank #1 Company Report Card through April 2026.
- Promoted 3 Store Directors within District
- Promoted 10+ Managers within District
- Involved in LAP program each year
- Selected to each Store Director Council over the past 16 years.
Timeline
Store Director
Academy Sports + Outdoors
12.2009 - Current
District Manager
Hibbetts Sports
05.2002 - 04.2008
Some College (No Degree) - Business Management
Northern Oklahoma College