Brendan Plisek
Store Director
Gretna,NE
Summary
Dynamic Store Director with proven sales leadership and staff development skills. Expertise in team building, strategic planning, and vendor relationship management, driving operational excellence and enhancing customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Director
Hy-Vee
03.2025 - 02.2026
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised team members to enhance customer service and operational efficiency.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve sales.
- Analyzed sales data to identify trends and adjust merchandising accordingly for maximum impact.
- Developed schedules for staff, balancing labor costs with business needs effectively.
- Fostered relationships with vendors to negotiate favorable terms and maintain product quality.
- Ensured adherence to safety standards, promoting a safe shopping environment for customers and employees.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Enhanced customer obsession focus by ensuring exceptional service, product availability, and efficient operations.
- Organized special events within the store to drive foot traffic and increase overall revenue potential.
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Responsible for monthly P&L report
- Implemented marketing strategies to promote products and drive foot traffic to the store.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
Store Manager
Hy-Vee
02.2023 - 03.2025
- Managed daily store operations, ensuring optimal inventory levels and customer satisfaction.
- Trained and mentored team members on best practices in customer service and product knowledge.
- Developed and implemented strategies to improve store efficiency and sales performance.
- Oversaw scheduling and staff allocation to maintain operational effectiveness during peak hours.
- Ensured compliance with health and safety regulations, maintaining a clean shopping environment.
- Fostered a positive work culture, enhancing employee engagement and retention rates.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Supervisor
Hy-Vee
08.2016 - 02.2023
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new employees on operational standards and customer service excellence.
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Implemented training programs that improved team performance and customer satisfaction ratings.
- Monitored sales performance, providing actionable insights to drive revenue growth within store departments.
- Conducted regular team meetings to communicate objectives and foster a collaborative work environment.
- Developed strategies for maintaining high merchandising standards, enhancing overall store presentation quality.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Defined clear targets and objectives and communicated to other team members.
- Implemented corporate initiatives in stores to help drive sales and profits
Manager
Hy-Vee
10.2004 - 08.2016
Education
Associate of Science -
Central Community College, Hastings NE
Hastings, NEHigh School Diploma -
Valentine High School
Valentine, NESkills
- Sales leadership
- Vendor relationship development
- Staff leadership
- Brand awareness
- Store operations
- Strategic planning
- Delegation
- Merchandise planning
- Sales promotions
- Team building and leadership
- Problem-solving
Timeline
Store Director
Hy-Vee
03.2025 - 02.2026
Store Manager
Hy-Vee
02.2023 - 03.2025
Supervisor
Hy-Vee
08.2016 - 02.2023
Manager
Hy-Vee
10.2004 - 08.2016
Associate of Science -
Central Community College, Hastings NE
High School Diploma -
Valentine High School