Chris Rivera
Kentwood
Summary
Dynamic Store Director with a proven track record at Target, excelling in sales leadership and staff development. Enhanced team performance through innovative training programs and optimized inventory management, achieving significant operational efficiency. Skilled in fostering vendor relationships and driving brand awareness, while maintaining a collaborative and motivated team environment.
Overview
21
21
years of professional experience
Work History
Store Director
Target
Grandville, MI
09.2023 - Current
- Led daily operations to ensure efficient store functionality and customer satisfaction.
- Developed staff training programs to enhance team performance and service excellence.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and drive strategic merchandising decisions.
Executive Team Leader
Target
Grandville, MI
12.2019 - 09.2023
- Led team in achieving operational excellence through effective inventory management and customer service strategies.
- Developed and implemented staff training programs to enhance team performance and product knowledge.
- Streamlined store processes, resulting in improved efficiency and reduced operational costs.
- Fostered a collaborative environment by mentoring team members and promoting professional development opportunities.
Team Lead
Meijer
Kentwood, MI
10.2013 - 09.2019
- Supervised daily operations to ensure high standards of customer service and store presentation.
- Trained new team members on operational procedures and safety protocols.
- Coordinated inventory management processes to maintain optimal stock levels and reduce waste.
- Monitored team performance, providing feedback to enhance productivity and efficiency.
Shift Lead
Starbucks
Pearl River, NY
05.2012 - 09.2013
- Supervised barista team during peak hours, ensuring exceptional customer service and operational efficiency.
- Trained new employees on beverage preparation techniques and store protocols, fostering a collaborative work environment.
- Managed inventory levels, placing orders to maintain stock availability while minimizing waste.
- Implemented quality control measures to ensure consistency in beverage presentation and taste standards.
3rd Key
Gamestop
Windsor, Ontario
05.2005 - 08.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
BBA -
Grand Rapids Community College
Grand Rapids, MISkills
- Sales leadership
- Vendor relationship development
- Staff leadership
- Brand awareness
Timeline
Store Director
Target
09.2023 - Current
Executive Team Leader
Target
12.2019 - 09.2023
Team Lead
Meijer
10.2013 - 09.2019
Shift Lead
Starbucks
05.2012 - 09.2013
3rd Key
Gamestop
05.2005 - 08.2011
BBA -
Grand Rapids Community College