Results-driven sales representative with a proven track record in revenue maximization and strategic account development. Expertise in building long-term client relationships to drive growth and enhance customer retention.
Overview
33
33
years of professional experience
Work History
Outside Sales Representative/Account Specialist
Fastenal Fulfillment Center
Parsons, KS
08.2020 - 04.2026
Cultivated long-term professional relationships with key clients, built on reliability and consistent follow-through, to drive sales growth and customer retention.
Expanded revenue within the existing client base while actively prospecting and securing new business accounts.
Achieved multiple store-level records and doubled the revenue of the two largest accounts through strategic collaboration with key internal stakeholders.
Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Managed comprehensive product sourcing and purchasing initiatives to optimize inventory variety and ensure competitive pricing through proficiency with Service Solutions POS.
Mentored junior sales representatives, sharing best practices to optimize their performance in the field.
Managed approximately 70 incoming calls, emails and faxes per day from customers.
Outside Sales Representative
Stephens Vending Corporation
Coffeyville, KS
08.2019 - 08.2020
Stephens Vending Corporation purchased Cooper Snacks, contingent on my agreement to work for them for one year, as they recognized my rapport and relationships with accounts were essential to maintaining those accounts.
My roles and responsibilities were the same as my previous years of employment for Cooper Snacks. After completing my one year commitment, I was contacted with an offer to work for Fastenal and expand my skillset and customer base in a different field of product and service sales.
Outside Sales Representative
Cooper Snacks
Edna, KS
06.1993 - 08.2020
Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Met existing customers to review current services, identify needs, tailor solutions and expand sales opportunities.
Effectively managed product inventory while reducing waste to minimize carrying costs and spoilage.
Executed prompt service calls to repair machines to ensure optimal performance for customers.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Managed high-volume sales processing, logistics and order fulfillment for over 50 accounts.
Outside Sales Representative/Account Manager at Industrial Belting and TransmissionOutside Sales Representative/Account Manager at Industrial Belting and Transmission
Outside Sales Representative /Technical Product Specialist at Bulk Tank Inc.Outside Sales Representative /Technical Product Specialist at Bulk Tank Inc.