Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
19
19
years of professional experience
1998
1998
years of post-secondary education
Work History
Service adviser
Big O Tires & Service Center
Aurora, Colorado
07.2007 - 05.2025
Assisted customers with inquiries and service options for their vehicles.
Scheduled appointments to streamline service department operations efficiently.
Communicated service recommendations based on vehicle inspections and diagnostics.
Prepared service estimates and explained pricing details to customers clearly.
Collaborated with technicians to ensure timely completion of vehicle services.
Provided exceptional customer service by addressing concerns and answering questions promptly.
Assistant Manager
D.i.a auto service
Denver, Colorado
02.2006 - 06.2007
Supervised daily operations to ensure efficient service delivery.
Managed customer inquiries and resolved service-related issues promptly.